Clinical Educator (RN)

At 21st Century Home Health Services (21HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado and Sacramento Counties.

Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%.

21HHS has set a new standard for employee satisfaction in the home health industry, achieving industry-leading engagement results. Recognized as a 2024 Top Workplace , 21HHS fosters a supportive and empowering work environment through open communication, professional growth opportunities, and a culture of recognition.

Key accomplishments include:

San Francisco Chronicle's Top Workplaces in the Bay Area: Ranked 3rd among medium-sized companies and 1st among Home Health Agencies.

Nationwide Healthcare Recognition: Ranked 12th among medium-sized healthcare companies and 1st among Home Health Agencies.

Positive reviews from patients and employees on platforms like Yelp, Google, Glassdoor, and Indeed further validate 21HHS's commitment to quality care and workplace excellence. By prioritizing employee engagement and satisfaction, 21HHS attracts top talent and ensures exceptional care for its patients, cementing its status as a leader in the home health industry.

All Opportunities at 21hhs require you to be in the field visiting patients homes. We do not offer work from home/remote opportunities unless noted.

We are seeking a dedicated and innovative Home Health Educational Leader to join our growing home health company. This position plays a critical role in advancing the skills and knowledge of our new clinicians and therapists, setting them up for success in their roles.

In this hybrid role, combining office and field responsibilities, you will train and mentor new clinicians, contribute to the creation and delivery of educational programs, share clinical best practices, and provide ongoing training to existing staff. Your efforts will enhance patient care, foster professional growth, and support operational excellence.

This position is based at our Walnut Creek office.

• Facilitate new employee orientation (in-person & virtual) and annual education needs assessments, including competency programs to improve professional development activities and patient outcomes.
• Oversee the Clinical Learning Management System: review current processes and identify/develop 21HHS-specific training and learning programs.
• Develop (in-person & virtual) group-specific educational programs based on target audience and learner needs.
• Evaluate activity effectiveness and making necessary adjustments, informed by evaluation analysis.
• Partner with clinical leaders to promote and deliver skill, knowledge, and professional development programs.
• Act as a liaison with local clinical programs for staff competency validation.
• Design and manage the preceptor program. 

• Proven experience in identifying, developing, designing, implementing, and measuring best-in-class education programs in clinical management learning programs. 
• Minimum Bachelor of Science in Nursing (Health Education is preferred).
• 3-5 years of clinical experience.
• Experience with MedBridge or other Clinical Learning Management Systems is a desired
• Leadership skills are highly preferred.
• Self-directed, critical thinking skills with outstanding interpersonal skills, organization, and computer literacy.
• Excellent observation, verbal, and written communication skills, along with problem-solving abilities.
• Current CA Registered Nurse license, American Heart Association certified Basic Life Support (BLS) certification.
• Valid CA Driver's License with an acceptable driving record. (All licenses and certifications must be current at the time of hire and sustained throughout employment.)
• High level of clinical knowledge in home health care is preferred.
• Must stay current with annual compliance training and certifications.
• Willingness and ability to travel from Sacramento to Santa Cruz as business needs arise.

21st Century is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.