Rev Ops Specialist

At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care - improving the standard of care for millions of people. We are transforming the clear aligner industry, enabling generalist dentists to offer specialist orthodontic treatments with confidence. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine.

We’re an award-winning HealthTech company tackling a multi-billion dollar problem in the healthcare industry. Backed by top-tier investors behind Revolut, City Mapper, and Depop, we’re rapidly expanding our operations across the UK and beyond. With a strong foundation and growing momentum, now is the perfect time to join us and make a meaningful impact on global healthcare.

Overview:

As we continue to expand our operations, we’re seeking a motivated Strategy & RevOps Specialist to join our dynamic team. They will own our commercial tech stack and lead insights that power our sales and marketing engine. This will be a cross-functional role where you'll report directly to the VP Finance and Operations and collaborate closely with the leadership team at 32co.

Responsibilities:

• Lead RevOps systems. Own and optimize the configuration of our RevOps tools, particularly Hubspot.

• Training and Support. Support day to day queries and requests whilst also training sales and marketing teams on system usage and best practices.

• Process Improvement. Lead on process improvement, new systems and automation across the sales and marketing funnel.

• Strategic Analytics. Deliver regular insights and dashboards on commercial performance (e.g. pipeline, conversion, churn); track and report on key sales and marketing KPIs.

• Commercial Insights. Analyse commercial data to uncover opportunities for growth or efficiency to support the VP Finance and CEO with wider business strategy.

• Forecasting and Planning. Work with the VP finance to develop models to support strategic planning and decision-making.

• Support Funding Rounds. Assist the VP Finance and CEO in preparing materials and analysis for funding rounds and investor requests.

Requirements:

• Your enthusiasm for RevOps is evident. 2-4 years experience in Revenue Operations or Systems. 

• Analytics. Strong analytical and Excel skills; experience with BI tools is a plus but not essential.

• Communication. Excellent project management and communication skills; ability to work cross-functionally and handle multiple stakeholders.

• Juggling multiple tasks? You’ve got this! You enjoy working in a fast paced environment and meeting tight deadlines. You remain positive and focused under pressure and enjoy being set new challenges.  

• Flexibility is your superpower. Change is inevitable but you’ll embrace and welcome change, easily adapting to or suggesting new ideas.  

• Think outside the box. We want someone that wants to drive change and move the business forwards.

• Organisation is crucial.  As you will be spinning many plates you need to be extremely organised, to ensure that all systems and processes are running smoothly. 

• Proactive by nature. You don’t just react but you are able to anticipate.  You’re always thinking forwards, ensuring you’re prioritising the right tasks and you love to continue to learn.  

• Seeking a hybrid role. Our office is based in Hoxton and we commute in on Mondays, Wednesdays and Fridays. 

What you will get in return:

💻 Opportunity to work on a health technology product solving a multi-billion dollar problem

🤝 Joining a company seed-funded by top VCs with a multicultural, ambitious, high calibre team

💰 Competitive salary based on experience with uncapped commission

🏖️ 20 days annual leave (plus bank holidays)

☕ All the team perks including stash, snacks and socials

🎂 Birthday day off, because no one should have to work on their birthday

🏡 Flexible working, split your time between home and our London office

This is an opportunity to contribute to building a business and platform on the ground floor and to shape future growth. So if you have relentless ambition, an entrepreneurial spirit, and supreme relationship skills, we’d love to chat with you.