ABA Scheduling Coordinator

A Bridge To Achievement is seeking energetic and career-minded professionals to join our team! We are currently hiring a full time administrative position within our Scheduling Department for our Charlotte region. We are looking for a professional who want to make a positive difference in the lives of those with Autism Spectrum Disorder (ASD) and their families.

This is a remote position but the applicant must live locally in NC.

Who is ABtA?

A Bridge to Achievement is a rapidly growing agency that provides family-centered Applied Behavior Analysis (ABA) services, emphasizing the future of children with ASD and their families. Our expert team of Board Certified Behavior Analysts (BCBAs) and highly trained behavior technicians use evidence-based ABA methods to teach children social, communication, play, cognitive, and self-care skills, while reducing problem behaviors in a variety of settings based on the family needs.

At ABtA, we understand that ASD has a dramatic and lifelong impact on individuals with this diagnosis and their families. We partner with parents to understand their children by identifying their strengths, interests, and learning styles. Using ABA and other evidence-based techniques, our highly-trained clinicians focus on therapies and interventions that use positive reinforcement to teach the children we support to reach their full potential. We then integrate our services in a variety of settings striving to create the most effective learning experience and promote positive change across all aspects of the lives of the children we serve and their families.

Why should you choose a career with ABtA?

Our unique organizational approach to our administrative processes allows those familiar with the ABA or ASD field an opportunity to expand their (or switch to!) non-clinical career. By joining the ABtA Admin Department, you will help contribute to the overall success of our learners, centers, and agency through the integral job duties listed below.

ESSENTIAL FUNCTIONS:

• Coordinates and adjusts work schedules for regional staff and clients to remedy day to day changes with the collaboration of clinical staff and scheduling supervisor utilizing ABA program management software
• Consistent monitoring and effective utilization of different communication methods (emails, texts, calls, WhenIWork, etc.) to accurately communicate schedule changes to all parties necessary (employees, parents and supervisors).
• Work as liaison between staff, families, and the agency to ensure smooth scheduling process and communicate all necessary information as needed
• Accurately update and maintain all departmental documents to meet agency needs

QUALIFICATION REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum of one year of experience in a scheduling role required; preferably within ABA or human services organizations. 
• Minimum of one to three years of overall experience within a related human services field (IDD/DD, ABA, etc) required 
• Strong working knowledge of scheduling practices and procedures within human services organizations (ABA organizations preferred)
• A criminal background check, health care registry check and background report is required for this position

KNOWLEDGE, SKILLS & ABILITIES:

• Individual with a commitment to fostering client and employee engagement & retention across all practices 
• Demonstrated commitment to upholding ethical standards and promoting a positive workplace culture characterized by fairness, respect, & inclusivity.
• Ability to work effectively and stay solution-oriented within a fast-paced environment 
• Must be able to demonstrate innovation by thinking outside the box with a solution focused approach
• Ability to prioritize tasks and communications in high pressure/volume situations
• Strong proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and G Suite.
• Proven organizational skills through strong time management and excellent attention to detail 
• Excellent written and verbal communication skills with timely response rates
• Strong customer service skills, including professionalism, patience, and a positive attitude

PHYSICAL DEMANDS:

• While performing the duties of this job the employee is regularly required to operate a computer, telephone, tablet and keyboard 
• Travel Requirement up to 25% 

WORK ENVIRONMENT:

• Remote position that offers the flexibility to work from any location with a stable internet connection that has minimal distraction with adaptable technology needed. 
• When completing necessary travel to work site, this employee will be subject to the working conditions at all ABtA centers.

Benefits for All ABtA Employees:

• Exceptional and Competitive Wages
• Paid Time Off (PTO)
• Paid Holidays
• Paid Self Care Time
• Amazing Employee Assistance Program (EAP) for all employees (plus their partners and dependents) which includes counseling services, financial services, legal services, discounts and more!
• Flexible Schedules
• 401k Retirement Plan with a company match
• Healthcare Insurance Options (Medical, Dental, Vision and Life)
• Ancillary Insurance Options through Aflac (STD, LTD, and more!)
• Flexible Spending Account (FSA) for medical expenses and dependent care expenses
• Mileage Reimbursement & Paid Drive Time Policies
• Initial and Ongoing Paid Training and Supervision
• Opportunities for Career Advancement
• Performance and Promotion Raises
• Agency social events
• Agency laptop provided, and choice of Agency Phone or Phone Stipend
• Exceptional benefits for our BTs (because our BTs deserve it!)- Happy BTs: Happy learners, happy parents and happy BCBAs!
• Our BTs have a consistent (30+) hours policy
• RBT Certification Program for New Behavior Technicians in the Field
• Tuition Discounts, Supervision, Mentorship, and a formal Trainee Program for Employees Seeking Their BCBA Certification
• They get paid drive time AND mileage reimbursement policy
• They get exceptional pay!
• They get full benefits (401(k) with company match, health insurance, etc.)
• They have PTO, paid holidays, AND Paid Self care
• We have career growth opportunities for BTs and trainees, including a formal trainee program

ABtA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.