Sales Administrator

About Us:

At A1 Access Lifts we specialise in platform lifts, providing innovative solutions for both home and public environments. Known for our commitment to quality and customer satisfaction, we procure, install, and maintain reliable, high-performing platform lifts that enhance accessibility and convenience. We’re looking for a dynamic Sales Administrator to play a crucial role in supporting the sales team and ensuring the smooth operation of the sales process.

Role Overview:

The Sales Administrator is responsible for providing administrative support across all departments and ensuring efficient and smooth day to day operations. This includes processing orders, coordinating with customers, maintaining sales records, and assisting in the development of sales strategies.

• Key Responsibilities:
  
  • Process sales orders and ensure accurate and timely order fulfilment.
  • Maintain and update customer databases and sales records.
  • Respond to customer inquiries and resolve issues related to orders, deliveries, or products.
  • Assist in managing sales contracts and agreements.
  • Generate accurate and timely invoices, ensuring all details are correct and align with project agreements and contracts.
  • Monitor and track payments, ensuring that accounts are settled on time and follow up with clients on overdue payments.
  • Schedule surveys, appointments and meetings for the sales team.
  • Assist in the preparation and execution of sales campaigns and promotional activities.
  • Provide office-based support across different departments, ensuring smooth day-to-day operations and follow-through.
  • Attend and assist sales team with exhibitions through the year
  • Maintain up-to-date knowledge of company products, services, and pricing.
  • Follow up with existing clients on outstanding quotes to maintain relationships and encourage conversions.
  • Build and establish relationships with new clients through proactive communication and tailored solutions.
  
  Requirements:
  
  • Proven experience in a sales support or administrative role.
  • Strong organisational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Ability to work effectively both independently and as part of a team.
  • Attention to detail and problem-solving abilities.
  • Time management skills to meet deadlines.