Product Innovation Specialist- Alliance Banking

Job Mission / Objective

The Product Innovation Specialist is responsible for leading the creation, development, and implementation of new financial products and services for Access Bank South Africa. The role focuses on identifying market trends, customer needs, and innovative solutions to drive the bank’s growth, enhance customer experience, and ensure a competitive edge in the financial services market.

The Product Innovation Specialist will collaborate closely with cross-functional teams to ensure successful product launches and continuous product improvement.

Innovation Pipeline

• Number of new products or features introduced, and their success in terms of market uptake and partner feedback
• Lead the ideation, design, and development of new products and services that align with customer needs and market opportunities.
• Conduct market research to identify trends, gaps, and competitive products, providing insights that will shape product innovation strategies.
• Develop product roadmaps and manage the product lifecycle from concept to launch, ensuring timely and successful execution.
• Create innovative solutions that leverage technology, digital platforms, and partnerships to enhance Access Bank’s product portfolio

Revenue Growth

• Contribution to cross-selling opportunities and increased revenue generation through innovative product solutions

Market Research

• Quality and relevance of insights from market research, and their application to product development strategies

Product Launches

• Timeliness and success of product rollouts in partnership ecosystems.

Academic Knowledge:

• Bachelor’s degree in finance, Economics, Information Systems, Accounting or a related field

Work Experience:

• 3-5 years of experience in product innovation, market research, or product development in the banking or fintech sectors

Skills

• Innovation & Creativity: Ability to think outside the box and design unique products that set Access Bank apart from competitors.
• Market Analysis: Expertise in identifying market trends, customer needs, and competitive gaps that drive product development.
• Project Management: Strong organizational skills to manage multiple product development projects simultaneously, with attention to timelines and budget.
• Collaboration: Ability to work cross-functionally with diverse teams and lead collaborative efforts in product development.
• Customer Focus: Deep understanding of customer behavior and needs, with a focus on delivering solutions that enhance customer satisfaction.
• Analytical Skills: Strong data analysis skills to evaluate product performance, identify improvement areas, and make data-driven decisions.
• Communication Skills: Excellent verbal and written communication skills to present ideas, proposals, and reports to stakeholders.
• Technology Savvy: Understanding of digital platforms, emerging technologies, and how to leverage them for product innovation in banking
• Entrepreneurship

• Medical Aid
• Provident Fund
• Group Life Cover
• Income Disability Cover
• Funeral Cover
• Training & Development