Partner Success Data Manager

Acelab is an innovative technology company in the Architecture, Engineering, and Construction (AEC) industry that's bridging the gap between building product manufacturers and design professionals. Our platform and solutions help streamline workflows, improve decision-making, and drive better outcomes for all stakeholders in the building process.

Overview

We are seeking a detail-oriented Partner Success Data Specialist who will play a vital role in maintaining our partner data ecosystem and delivering valuable analytics to our manufacturing partners. The ideal candidate is comfortable working with various data sets, has excellent organizational skills, is comfortable with customer-facing work, and can transform raw data into insightful reporting that drives partner success.

As the Partner Success Data Specialist at Acelab, you will be responsible for ensuring the accuracy and integrity of our partner data pipelines, while also creating comprehensive visual analytics that help our partners understand their performance and identify growth opportunities. This position will work closely with the Partner Success team to support our Building Product Manufacturers in maximizing value from our platform.

This role reports to the Director of Partner Success and offers growth opportunities as our partnership program continues to expand.

Key Responsibilities

Partner Data Management

• Update and maintain data flows into lead pipelines for each manufacturing partner
• Ensure data accuracy and consistency across multiple platforms (Hubspot, Airtable, internal admin tools)
• Perform regular data quality checks and cleaning as needed
• Implement and maintain data organization systems that scale with our growing partner base
  

Analytics & Reporting

• Create comprehensive visual analytic reports for partners on a regular cadence
• Develop insightful dashboards that highlight key performance metrics
• Identify trends and patterns across partner data to inform strategic recommendations
• Prepare custom data analysis to address specific partner questions or concerns

Tool Optimization

• Become proficient in our tech stack: Hubspot, Excel/Google Sheets, Airtable, Tableau
• Leverage AI tools like Claude to improve data analysis and reporting efficiency
• Create visually appealing graphics and presentations using Canva
• Recommend and implement improvements to our data management processes
  

Partner Support

• Respond to partner data requests in a timely and accurate manner
• Translate technical data concepts into partner-friendly insights
• Support the Partner Success team with data-driven insights for partner meetings
• Collaborate across departments to resolve partner data issues

Required:

• 1-3 years of experience working with data management or in a customer/partner-facing role

• Demonstrated proficiency with Excel/Google Sheets and data manipulation

• Strong attention to detail and commitment to data accuracy

• Excellent organizational skills and ability to prioritize multiple tasks

• Willingness to learn new tools and technologies

• Clear communication skills, both written and verbal

• Problem-solving mindset and proactive approach to challenges
  
  

Preferred:

• Experience with Hubspot, Airtable, Tableau, or similar tools

• Background in customer success, customer experience, or account management

• Familiarity with data visualization principles and best practices

• Understanding of the AEC industry or building product manufacturing

• Previous experience creating reports or dashboards for business stakeholders

• Opportunity to grow with a dynamic AEC technology company
• Collaborative work environment with a focus on innovation
• Professional development and opportunities to expand your skillset
• Competitive compensation and benefits package
• Chance to make a meaningful impact on our partner success program

If you're passionate about data, enjoy creating insightful visualizations, and want to help our partners succeed in the AEC industry, we'd love to hear from you!