Administrative Assistant (20 Hour Part-Time) - Fontana East

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

The Fontana East Apartment Corporation is seeking a part-time, highly organized Administrative Assistant to assist the General Manager with various property operational tasks. This position is offering up to 20 hours per week with a flexible working schedule within a Monday – Friday work week. The ideal candidate will be flexible in nature as the day-to-day tasks may change and the work load may vary. This candidate must be a team player and willing to take on new challenges each day.

• Review and process architectural-remodel, sublease, and other applications from Shareholders for submittal to the Board of Directors or General Manager. 
• Answer communications from residents via email and/or telephone. 
• Assist the General Manager with drafting resident communications, emergency response notifications, violation notices, etc. 
• Organize schedules/calendars and assist with vendor coordination for repairs, maintenance work, etc. 
• Review and respond to real estate related inquiries surrounding the sale or purchase of apartments. 
• Assist the General Manager with collecting documents for Board meetings. 
• Assist with payroll tasks such as following up with staff timecards. 
• Organize documents, inventory, historic records, research archived data, etc. belonging to the property. 
• Perform off-site tasks upon request of the General Manager such as purchasing stamps, postal needs, office supplies, etc. with Corporation funds.
• Organize documents for inspections, mandates, minor and major projects, etc.  
• Cover various management responsibilities in the absence of the General Manager such as following up with work orders, dispatching emergency contractors, inspecting the property, noting violations, communicating emergency related responses to residents, etc. 

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• Good verbal and written communication skills, skilled in grammar, spelling and letter composition.
• Close attention to detail with discretion in handling confidential property related information.
• Ability to multi-task and communicate efficiently with residents, Board of Directors, building staff, contractors, and General Manager. 
• Demonstrate determination in finalizing small or large projects. 
• Proven ability to interact in a professional manner with all property related personnel and residents. 
• Prior property management, real estate or administrative experience a plus. 

• Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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