Front Office Coordinator

The Company

Acumen, LLC provides government agencies with high-quality, impartial research and analytical tools to inform decision-making. The activities that we perform reflect the general principle that providers, policy makers, and public citizens should have the best available evidence upon which to base their choices.

The Role

The Front Office Coordinator manages the front desk of our LA Office. They provide support to LA office staff as well as the organization as a whole by performing a variety of administrative, clerical, reception, facilities, and project-based tasks.  

• Office Administration:
• Greets visitors, answers questions, and screens incoming calls
• Receives, sorts, and routes all incoming and outgoing mail and deliveries
• Responds to inquiries received via phone, mail, and/or email or appropriately routes them to senior administrative employees
• Organizes and maintains paper and electronic files
• Performs general administrative duties i.e. copying, faxing, filing, shredding
• Coordinates, purchases, and tracks office and kitchen supplies, weekly office food orders, and meals on an as needed basis with prior approval
• Maintains expense tracker and conducts monthly reconciliation of credit card expenses
• Maintains conference rooms, kitchens, and common areas
• Coordinates with other administrative staff to ensure reception coverage during vacation, sick leave, and/or meal breaks
• Manages calendar appointments and schedules meetings as needed
• Manages cleaning and inventory restock for company apartment
• Trains and acts as a primary and secondary Floor Warden for LA Office Emergency Preparedness

• Conducts internet research related to support tasks and summarizes findings 
• Inputs, maintains, and verifies accuracy of physical and digital administrative documentation and records
• Assists with drafting, formatting, copy-editing, proof-reading, and fact-checking memos, reports, presentations, spreadsheets, and other documents
• Assists with developing and improving company document templates
• May participate in planning company events

• Complies with company policies and with applicable laws and regulations
• Supports upper management and performs other duties as assigned  

• Qualifications required to be successful in the role:

• Bachelor’s Degree
• 2-4 years of experience in a related role

• Courteous and professional in person and on the phone
• Demonstrated aptitude and enthusiasm for learning
• Demonstrated integrity, flexibility, and collaborative approach to work
• Able to work occasional evenings and weekends
• Able to use basic office equipment such as fax machine, copier, etc.
• Able to maintain confidential records and information
• Familiar with Microsoft Office Suite applications (Word, Excel, etc.), email, and internet browsers

• Strong organizational skills and attention to detail
• Strong oral and written communication skills
• Able to prioritize tasks and meet deadlines in a fast-paced environment
• Able to work in a team-oriented environment
• Able to think critically and problem-solve

• Ability to lift 20 lbs. and sit for long periods of time
• Familiarity with office administrative and company policies and procedures
• Strong information-gathering and analysis skills
• Familiarity with Emergency Preparedness and Employee Safety policies and procedures
• Interest in health and social policy 

Please note, this is an onsite position is available in our Los Angeles, CA office. We are excited to review your application and look forward to seeing how you can contribute to our mission!