Traffic School Clerk

Adriana's is seeking a Traffic School Clerk to work in a fast paced department with specific deadlines. The Traffic School Clerk will perform general office duties, including maintaining a data base of all systems and procedures required for generating reports. The candidate must be able to handle multiple tasks with excellent and professional communication, as well work with minimal supervision and be eager to learn. This will be a sales position that involves answering inbound and making outbound calls as well as hosting traffic school classes to clients.

The ideal candidate must have a solid background in administration, strong customer service and basic sales skills.

Essential Duties and Job Functions:

• Support customers by managing all calls efficiently while maintaining professionalism and an upbeat tone.
• Process telephone, internet and walk-in inquiries regarding traffic school courses.
• Answer questions concerning prices and availability of traffic school courses.
• Monitor traffic school completion certifications to make sure they’re completed and submitted.
• Quote prices, discuss benefits and redirect questions to overcome objections.
• Perform clerical work such as sorting mail, restocking supplies and typing documents.
• Maintain inventory count, track usage and document variances.
• Create presentations and present/ teach to clients

• Excellent data entry, management, and sales skills
• Ability to effectively use Microsoft Word, Excel, and Email
• Ability to understand Excel (formulas, basic tables, and Macros)- Preferred: 1 year experience.
• Effective oral and written communication skills.
• Self-motivated.
• Ability to monitor Sales and work with sales agents when needed.
• Ability to handle confidential information as needed
• Active CA license
• Bilingual (English and Spanish)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance