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Production QA Analyst

Join our award-winning A-Team! 

Ready to produce exceptional results with exceptional people?  Get in touch, we would love to get to know you. 

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we’re well-versed in OEM standards and the intricacies of a dealership or group’s local business.

The Production QA Analyst is responsible for various administrative duties surrounding project tasks. Among other things, these duties include gathering necessary resources to assist Project and Production Managers to ensure our projects are set up accordingly, meet quality standards and are completed on time. 

Responsibilities: 

 Gallery template administration
 Coupon administration
 Serving as a point of contact for team members on production template needs
 Coordinate template print tests and vendor communications
 Assist Project Manager with administrative tasks and process development
 Print test management and data collection
 Assist Production Manager with administrative tasks and process development
 Assist Production Manager with QA tasks on template and trigger communications
 Management of all project organization and setup including dealer group setup, building lists and queries, etc.
 Write and provide test plans for tasks entering production
Plan, execute, and oversee inspection and testing of outgoing product to confirm quality conformance to specifications and quality deliverables
 Assist operations and local quality function in tracking, documenting, and reporting quality levels 
 Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
 Submitting project deliverables
 Communicating with account teams and stakeholders to keep project aligned with goals
 Making effective decisions when presented with multiple options for how to progress with setup and data of a template
 Schedule meetings and keep minutes
 Call Center onboarding
 Handling customer service issues as needed / participation in call center meetings 2x per week or as needed
 Assistance in SEO as needed
 All other duties as assigned

Required Skills and Experience:

 Associate or bachelor’s degree OR at least 1–2-year work experience as a Project Administrator, Project Coordinator, Marketing Sales/Service Representative, or similar role
 Hands on experience with technical documentation and schedules
 Working knowledge of Microsoft Office
 Excellent communication, planning, time-management, and follow-through skills
 Strong critical thinking and problem-solving skills
 Team spirit
 Attention to detail
 Quality Assurance experience is a plus

Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few.   We also offer generous PTO so you can enjoy off time with family and friends.   

At Affinitiv, we celebrate diversity, equality, and an inclusive environment.

Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.

 

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CEO of Affinitiv
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Adam Meier
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Drive the next generation customer experience by partnering with OEMs and retailers to accelerate performance and inspire loyalty.Vision: Create customers for life through reimagined experiences.

35 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
February 12, 2025

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