Support Engineer

MSRcosmos is an IT Services subsidiary of the MSRcosmos Group,
A U.S.-based multinational conglomerate. MSRcosmos Group focused on diverse ventures ranging from IT services to real estate and education. Together, both companies believe that business success and serving humanity are symbiotic and strive to excel at both.

Job Title: Support Engineer - USC/GC

Location: Remote

Employment Type: Contract

Required Skills & Qualifications

• 7-10 years of professional experience in technical support, cloud technologies, or data integration roles.
• Proficiency in AWS and Informatica Intelligent Cloud Services (IDMC).
• Strong troubleshooting and problem-solving skills in cloud-based systems.
• Availability to work during Eastern Standard Time (EST) hours.
• Excellent communication and interpersonal skills for effective collaboration.

Preferred Qualifications

• Certifications in AWS or Informatica IDMC.
• Familiarity with tools such as Smartsheet and other project management systems.
• Experience in managing IT service frameworks like ITIL
• Ability to automate processes and enhance system efficiency.

All your information will be kept confidential according to EEO guidelines.