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Operations & Visual Manager - Dumbo - job 2 of 2

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

  • Oversee and support execution of key operational and visual processes 
  • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
  • Champion strong visual standards for the salesfloor by leveraging business performance data
  • Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
  • Supports a safe work environment and efficient operation  

Business Leader  

  • Represent the business in meetings and on conference calls, in partnership with General Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance 

People Leader 

  • Ensure that the Operations and Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy
  • Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

  • Oversees the execution of Flow experience deliverables while protecting operational efficiency
  • Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

  • 3-5 years of retail or related industry leadership experience 
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Aligns with and embodies Alo’s Guiding Principles
  • Independent work ethic, time management skills, and personal accountability  
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

The Company’s Assistant Store Manager base pay ranges from $55,000- $75,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves. 

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Average salary estimate

$65000 / YEARLY (est.)
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$55000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations & Visual Manager - Dumbo, Alo Yoga

Are you ready to take your career to the next level as the Operations & Visual Manager at Alo in the vibrant Dumbo neighborhood? At Alo, we believe in the power of mindful movement, which transforms not just our yoga practices but extends into all aspects of life. As the Operations & Visual Manager, you'll be a vital part of our leadership team, turning our operational and visual strategies into reality. This dynamic role focuses on keeping our store efficient, customer-ready, and visually stunning. You’ll manage inventory, labor planning, and scheduling while ensuring every nook and cranny of our store is clean, safe, and inviting. With your extensive retail experience, you'll uphold our brand’s visual standards and support our sales goals by accurately managing inventory. You’ll represent Alo in meetings, working closely with the General Manager to optimize business performance through data analysis and strategic planning. You’ll lead and inspire our Operations & Visual team, fostering a culture that embodies Alo’s mission. With every shift, your passion for our brand will shine through, making a lasting impact on both your team and our guests. Plus, enjoy fabulous perks like employee discounts, free fitness memberships, and a supportive work environment that prioritizes your well-being!

Frequently Asked Questions (FAQs) for Operations & Visual Manager - Dumbo Role at Alo Yoga
What are the key responsibilities of the Operations & Visual Manager at Alo?

The Operations & Visual Manager at Alo is responsible for overseeing operational and visual strategies in the store. Key responsibilities include managing inventory accuracy, scheduling labor efficiently, ensuring visual standards are met, and leading a team that embodies the company's mission. The role involves collaboration with the General Manager to monitor budgets and contribute to planning processes. Overall, this position ensures an exceptional customer experience in-store.

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What qualifications are needed to become an Operations & Visual Manager at Alo?

To qualify for the Operations & Visual Manager role at Alo, you need 3-5 years of retail or related leadership experience. Familiarity with MS Office is essential, and extraordinary communication skills are a must. Being agile in a dynamic environment, having strong time management skills, and holding a commitment to Alo's guiding principles are crucial for success in this role.

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How does the Operations & Visual Manager contribute to store efficiency at Alo?

The Operations & Visual Manager plays a critical role in enhancing store efficiency at Alo by accurately managing inventory, coordinating labor hours for product delivery, and ensuring a clean and inviting shopping environment. They support operational processes and analyze business performance data to improve overall functioning, allowing the store to operate smoothly and efficiently.

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What are the career advancement opportunities for an Operations & Visual Manager at Alo?

As an Operations & Visual Manager at Alo, there are numerous career advancement opportunities, especially for those dedicated to professional growth. With a focus on talent development and succession planning, Alo encourages internal promotions and leadership development. Continuously demonstrating effective management skills and achieving business results will pave the way for further advancement within the company.

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What unique benefits can an Operations & Visual Manager at Alo expect?

Operations & Visual Managers at Alo enjoy a range of unique benefits, including a competitive salary, employee discounts on Alo Yoga products, free classes at Alo Sanctuaries, and access to Alo Moves' virtual fitness platform. Other perks such as health plans, 401K with company matching, and monthly store incentives make this position not only rewarding but also fulfilling in terms of personal and professional wellness.

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Common Interview Questions for Operations & Visual Manager - Dumbo
How do you ensure effective inventory management as an Operations & Visual Manager?

To ensure effective inventory management, I implement regular audits and establish clear protocols for tracking inventory flow. By leveraging data analytics, I can anticipate stock needs and address discrepancies proactively. Communicating closely with team members also helps maintain accuracy and promotes accountability in inventory processes.

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Can you describe your experience with labor planning and scheduling?

I have significant experience in labor planning and scheduling, focusing on aligning staffing levels with store traffic and product delivery schedules. I ensure that we have the right number of team members during peak times and adjust shifts as needed to meet the changing needs of the business, thus enhancing customer service quality.

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How do you maintain visual standards in a retail environment?

Maintaining visual standards requires regular training and collaboration with my team. I conduct visual merchandising audits and provide constructive feedback while encouraging creativity. I also analyze sales data to understand what displays work best, adjusting our visual strategies accordingly to maximize customer engagement.

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How do you handle conflicts within your team?

When conflicts arise within my team, I prioritize open communication by facilitating honest, constructive discussions. I listen actively to all sides and work collaboratively to find common ground and effective resolutions. Promoting a supportive environment ensures that team members feel valued and heard, which is essential for team cohesion.

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What strategies do you employ to drive sales in a retail setting?

To drive sales in a retail setting, I constantly analyze sales performance metrics to identify trends. I then collaborate with the team to create engaging in-store promotions and events that resonate with our target audience. Building rapport with customers through exceptional service also leads to repeat business and driving sales growth.

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Describe your experience with budget management.

I have extensive experience in budget management, working closely with store managers to develop realistic financial goals. I regularly review our spending against the budget and analyze variances to ensure that we are staying on track. By carefully reallocating resources as needed, I can optimize our financial performance.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing immediate needs first, such as customer service and inventory management. I communicate clear priorities to my team, ensuring everyone knows their roles. Staying organized and flexible allows me to adapt to dynamic situations while maintaining efficiency and meeting customer expectations.

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What do you think is the most important quality for an Operations & Visual Manager?

I believe the most important quality for an Operations & Visual Manager is exceptional leadership ability. Guiding a diverse team while fostering collaboration and communication is crucial for success. Leading by example and maintaining a positive, motivating environment creates a culture where everyone can thrive.

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How do you ensure compliance with safety regulations in the store?

To ensure compliance with safety regulations, I conduct regular audits of our practices and procedures. I also provide ongoing training to the team on safety protocols and encourage open discussions about safety concerns. Maintaining a safe working environment is a priority, and I create an atmosphere where employees feel responsible for their own safety as well as that of their coworkers.

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How do you stay motivated and inspire your team in a fast-paced environment?

Staying motivated in a fast-paced environment comes from a passion for the brand and a focus on our mission. I inspire my team by setting clear goals, celebrating achievements, and fostering an inclusive atmosphere where everyone's contributions are valued. Regular coaching and feedback further enhance motivation and engagement.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

603 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$55,000/yr - $75,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 27, 2025

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