Client Account Representative - job 1 of 4

About Us:
Messa Sync is a forward-thinking company committed to providing high-quality products and excellent customer service. We believe in creating a dynamic and inclusive work environment that encourages growth and development. Join our team and contribute to the success of our rapidly growing company!

Job Description
We are currently seeking a Client Account Representative to join our growing team. The ideal candidate will serve as a primary point of contact for our clients, ensuring their satisfaction and handling inquiries with professionalism. This role requires strong communication skills, attention to detail, and the ability to manage multiple client relationships simultaneously.

Responsibilities

• Serve as the main point of contact for assigned client accounts

• Develop and maintain strong client relationships

• Understand client goals and ensure services align with expectations

• Coordinate with internal departments to meet client needs and deadlines

• Resolve client concerns and provide timely updates

• Track client performance and generate reports as needed

• Assist in onboarding new clients and maintaining client records

Qualifications

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Professional and client-focused demeanor

• Ability to work both independently and collaboratively

• Previous experience in client services, account management, or related fields is a plus

• Proficiency with Microsoft Office Suite and basic CRM systems

Benefits

• Competitive salary: $45,000 - $60,000 annually

• Opportunities for professional growth and advancement

• Supportive team environment

• Ongoing training and development

• Paid time off and holidays