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Customer Service Assistant - job 1 of 24

Company Description

About Us

Swift 7 Consultants is a logistics and operations support firm committed to providing tailored business solutions for our clients. With a strong focus on efficiency, reliability, and growth, we help organizations streamline their processes and enhance performance. Our team-driven culture emphasizes professionalism, development, and operational excellence.

 

Job Description

Job Description

We are currently seeking a motivated and detail-oriented Customer Service Assistant to join our Houston, TX team. The ideal candidate will be responsible for handling customer inquiries, resolving concerns efficiently, and ensuring a positive client experience at every interaction.

Responsibilities

  • Respond to customer inquiries via phone, email, and in-person

  • Resolve customer complaints or escalate them to the appropriate department

  • Maintain accurate records of customer interactions and transactions

  • Provide product or service information to clients as needed

  • Collaborate with other departments to ensure timely resolution of issues

  • Follow up on customer feedback and ensure satisfaction

  • Perform administrative tasks to support the customer service department

Qualifications

Qualifications

  • High school diploma or equivalent (Associate’s or Bachelor's degree preferred)

  • Previous experience in a customer service or administrative role is a plus

  • Strong verbal and written communication skills

  • Ability to handle multiple tasks and prioritize workload

  • Proficient in Microsoft Office and customer management systems

  • Problem-solving attitude with a customer-first mindset

  • Ability to work independently and as part of a team

Additional Information

Benefits

  • Competitive salary between $41,000 and $49,000 per year

  • Growth opportunities within the company

  • Ongoing training and skills development

  • Supportive and professional work environment

  • Paid time off and company-recognized holidays

Average salary estimate

$45000 / YEARLY (est.)
min
max
$41000K
$49000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
May 28, 2025

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