Front Desk Associate

About Us
Bela Brand Bat is a leading company in the sports equipment industry, known for crafting high-quality products for athletes at all levels. We pride ourselves on providing exceptional service and maintaining strong relationships with our clients. As a growing organization, we are looking for a dedicated and motivated individual to join our team in Columbus, OH.

Job Description
We are seeking a professional and friendly Front Desk Associate to be the first point of contact for our customers and visitors. This role involves managing a variety of administrative and customer service duties, ensuring a smooth and welcoming experience at the front desk. The ideal candidate will have strong organizational skills, a passion for helping others, and a keen eye for detail.

Responsibilities

• Greet and welcome visitors, clients, and employees in a professional and friendly manner.
• Answer and direct phone calls, emails, and other inquiries.
• Manage appointment scheduling and coordinate meeting room bookings.
• Provide administrative support to various departments as needed.
• Maintain a clean, organized, and welcoming front desk area.
• Process incoming and outgoing mail and packages.
• Assist with basic office tasks, including data entry, filing, and document preparation.
• Handle customer inquiries, complaints, and resolve issues in a timely and professional manner.

Skills & Qualifications

• High school diploma or equivalent (required).
• Previous front desk or customer service experience (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive and confidential information.
• Positive attitude with a strong work ethic.

Benefits

• Competitive salary ($33,000 - $38,000 per year).
• Health, dental, and vision insurance.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan.
• Opportunities for career advancement and professional growth.
• A supportive and positive work environment.