Sales Support - eCommerce

Alpinestars is currently seeking an enthusiastic, energetic, sports-minded person to fill a position in our Sales Support department. This position will work in a support role to Alpinestars sales management across all our eCommerce channels to optimize Alpinestars’ presence on the web and provide exceptional customer service. The ideal candidate will be a motivated self-starter with the ability to learn and adapt to the ever-changing eCommerce environment. Additionally, the ideal candidate must be organized and resourceful with the motivation to solve any problem presented.

• Customer relationship management through the use of Salesforce
• Customer service and product support to retail partners and customers (inbound and outbound telephone calls)
• Order and inventory management within Shopify
• Developing and executing effective sales campaigns
• Coordination of seasonal product launches
• Control management. This includes monitoring the prices of products being sold online, submitting reports to the team
• Report creation: A portion of your job will involve the creation of a variety of reports

• At least one-year previous experience in sales or customer service
• Computer proficiency: as this position entails a great deal of data entry you must possess strong Excel, Word and Outlook skills
• Familiarity with Full Circle software a plus
• Familiarity with Shopify a plus.
• Strong organizational skills
• Excellent attention to detail, the ability to plan strategically and to manage multiple tasks and projects
• Familiar with data management
• Ability to work independently and in a cross-functional environment
• Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable
• Great writing skills. You’ll be corresponding with both our clients and suppliers
• Creative thinking and problem solving

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.