Join us on a mission to revolutionize construction planning and make a lasting impact.
At Aphex, we believe construction teams deserve better tools than the outdated spreadsheets, whiteboards, and static solutions that belong in the 90s. That’s why we’ve created a live, multiplayer planning platform to help teams work together effortlessly.
Our platform empowers the engineers who plan and manage the construction of tunnels, roads, bridges, and buildings—the infrastructure we use every day. By enabling full visibility of work across projects, Aphex makes it easier for everyone to stay aligned and productive.
We’re at an exciting point in our journey. Since launching our V1 in 2019, we’ve gained traction across the UK, supporting many of the region's major contractors and construction projects. In 2022, we expanded into the Australian market, quickly establishing ourselves as the leading solution. As a team, we’re evolving from refining the core concept of our product to optimising how we engage with, onboard, and support our growing user base.
Join us on a mission to transform an industry that drives nearly 10% of global GDP yet has seen productivity decline over the past 20 years. It’s a challenge worth tackling.
As a Customer Success Associate at Aphex, your mission is to help our users onboard, activate, and maximize the value of our platform. Working closely with our Customer Success and Sales teams, you’ll play a key role in driving user success and expanding our impact on major infrastructure projects.
Key Responsibilities:
As you grow in this role, you’ll take on more ownership of these processes, with the ultimate goal of transitioning to a Customer Success Manager. At Aphex, we value innovation and encourage everyone to challenge the status quo, propose better ways of working, and make them a reality.
We’re looking for someone who:
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Founded in 1975, Aphex is a leading manufacturer of high-quality dynamics and signal processing products for the professional audio, broadcast, fixed installation, M.I., touring-sound and home-recording markets. Aphex sells its products and licens...
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