Peer Specialist (Hybrid)

Life at aptihealth

The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people.

What We Offer

• The opportunity to make life better for millions of people
• An environment of positive and super smart colleagues
• Turning innovative ideas into real-world results
• Investment in our employees
• Balancing extraordinary work with your personal life
• Encouraging curiosity and collaboration
• Priding ourselves in being diverse and inclusive
• Flexible working hours and lots of freedom in your work habits

Your Role

As a Peer Specialist you will be part of an interdisciplinary team providing transformative care to our patients. You will communicate directly with patients and engage with them via phone and/or video, serving as a role model, mentor, advocate, and motivator to recovery. You will provide support from a peer-perspective: someone who has first-hand experience with a mental health diagnosis and/or addiction.

Responsibilities

• Outreach to patients to provide encouragement, check-in on goal progress, problem solve, and provide support
• Review patient status and escalate urgent matters as needed to care team providers
• Document patient interactions in the patient’s medical record
• Coordinate care with patient care team including therapist and prescriber
• Coordinate with internal and external care team members (e.g., PC, medical specialists)
• Provide referrals to community-based organizations to address gaps/needs and close the loop on referrals utilizing Unite Us, assisting with addressing social determinants of health (e.g., food insecurity, housing, benefits)
• Conduct daily telephonic outreach based on the needs of patients

• New York State Certified Peer Specialist Certification, level 1 or 2
• One year of Peer Specialist experience working with adults age 18+ with a mental health diagnosis
• Current or former recipient of mental health services
• Knowledge in recovery and overcoming the challenges resulting from a mental health diagnosis
• Commitment to one’s own continued recovery
• Ability to work independently in a virtual environment
• Ability to share personal struggles and stories of success

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time off, Sick Time and Paid Company Holidays
• 401k Retirement Savings Program with 2% Company matching
• Voluntary Life Insurance
• Employee Assistant Program (EAP)
• Competitive Salary

Work Location: Hybrid between working remotely and on-site at Albany Medical Center, 43 New Scotland Ave, Albany and 12208 and Samaritan Hospital, 2215 Burdett Ave, Troy

Work Hours: M-F 9am-5pm with occasional evenings and/or weekends as needed

Hourly Pay-Range: $18-$25/hr

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.

At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

For more information, please visit www.aptihealth.com

aptihealth, inc.
268 Broadway Suite 101
Saratoga Springs, NY 12866