Framework Manager (Maternity Cover)

Salary: £32,000 pro rata (3 days a week), plus On Target Earnings

Location: Fully remote, with line management meetings once a month in Leeds, Lincoln, or London.

• 8.30am - 5pm, 3 days a week (flexible on which days)
• 12 month maternity cover contract, beginning August 2025
• Fantastic development and training opportunities
• Rapidly growing tech company
• An opportunity to make a real difference in the world of education!

About us

At Arbor, we’re on a mission to transform the way schools work for the better.

You’ve probably seen the headlines. Heavy workloads, constant change, admin pressure on teachers and staff at every level… sometimes it feels like this is just part and parcel of school life today. But it doesn’t have to be this way.

We passionately believe that there’s a better way to work. And it starts by giving everyone the right tools and technology for the job.

We’re building a platform and products we believe in - as well as a strong, diverse team of experienced specialists, ex-teachers and Edtech engineers passionate about making a difference to the sector.

Ultimately, we’re here to help make our schools and trusts stress a little less, and focus on what matters most - improving the lives of teachers and outcomes of students everywhere.

About the role

We’re excited to find a Framework Manager who has a strong understanding of public sector procurement rules and will bring valuable experience to our Bids Team. This team works on every tender response and framework contract in our rapidly-growing business. In this role, you will step in for our current Framework Manager for a duration of 12 months. In this exciting period we expect to earn a place on several new frameworks, while maintaining our relationships with procurement experts and consultants.

A day in the life of a Framework Manager...

• Work with the Bid Writer and Bid Team Lead to kick-off new bids and apply for new frameworks
• Answer questions and approve framework contracts from the broader sales team, acting as the expert point of contact for each of the frameworks our products are on
• Complete the monthly reporting and compliance requirements for each of the frameworks we are on, ensuring a wide variety of procurement routes are available to schools
• Help the bid team ad-hoc with reviewing applications and bids, gaining experience across a broad range of sales scenarios
• Work across Salesforce, Slack, Gmail, Google Drive, and procurement portals (we have training available if you are familiar with different systems)

Responsibilities

• Help sales personnel with framework contracts and queries
• Take calls to help customers fill out framework contracts
• Manage framework contract issues with our administrative or legal teams
• Own Arbor’s relationships with framework contacts and consultants
• Identify new framework routes 
• Ensure compliance on frameworks (know the rules of each one and make sure we comply)
• Manage applications onto new frameworks, supported by the Bid Writer and Bid Team Lead
• Review and approve framework contracts and amendments
• Maintain and update framework processes if needed
• Train any new team members on framework options and compliance
• Complete monthly reporting for framework compliance
• Maintain a folder of commonly used appendices and certificates
• Maintain the bids@arbor-education.com inbox, including managing inbound notifications from tender-finding services and framework awards (joint responsibility with the Bid Writer)
• Manage tender service logins, and log in to express interest and retrieve documentation when new tenders begin  (joint responsibility with the Bid Writer)
• General ad-hoc administration, review, or support for bids as needed in accordance with team capacity

About you

• Strong written and verbal communication,
• Highly organised
• Confident running projects and processes independently
• Enthusiasm for innovation in the schools sector
• Strong commercial acumen, with experience working in a sales or business development team
• Proven understanding of public sector procurement rules is essential
• Proven experience applying or maintaining placement on frameworks is highly desirable
• Experience using online procurement portals or CRM systems is desirable

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

• Target-related bonuses for framework placement and success, available 3 times per year
• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
• 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
• Life Assurance paid out at 3x annual salary
• Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks 
• Private Dental Insurance with Bupa 
• Salary sacrifice Pension provided by Scottish Widows
• Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
• 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
• Access to services such as Calm and Bippit (financial wellbeing coaching) 
• All of our roles champion flexible working and we are happy to discuss what this means to you
• Social committees that plan team, office and company wide events to bring people together and celebrate success
• Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
• Volunteer with a charity of your choice for a day each year
• Dog friendly offices!