QA Associate, Complaint Management

Are you passionate about Patient Safety? Do you have experience within Complaint Handling?

If so, now is your chance to join Ascendis Pharma as our new QA Associate – Complaint Management.

Ascendis Pharma is a fast-growing biopharmaceutical company with locations in Denmark, Germany, the United States, UK, Italy, Spain, and France.

We are applying our TransCon® technology to build a leading, fully integrated biopharmaceutical company focused on making a meaningful difference in patients’ lives. Guided by our core values of patients, science, and passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs. Today, we have a growing pipeline of prodrug therapies in development, each designed to be a best-in-class therapy.

We are seeking a passionate QA Associate to join our team. As a key member of the Ascendis Pharma team, you will play a crucial role in complaint management and handle complaint processes regarding both marketed products as well as products in Clinical Development. You will work globally and have wide collaboration across the organisation and towards CMOs. This is an exciting opportunity to work in a fast-paced environment, collaborate with cross-functional, global teams working together to achieve extraordinary results.

You will be joining the Complaint Management team consisting of 5 colleagues, and report directly to Karina Bergenholtz, Director QAwho is based in Hellerup.You will be based in Hellerup.

Your key responsibilities will be:

• Complaint management, incl. support, coordination and contact to stakeholders
• Drive quality improvement initiatives across the organisation

Qualifications and Skills:

You have an educational background in Natural Science with 2-5 years’ experience within the life science industry. Additionally, we expect that you have experience working with GMP regulations.

Furthermore, you are:

• Experienced with complaint processing of either drugs, medical devices and/or drug-device combination products.
• Able to thrive in a dynamic environment and enjoys taking on a variety of tasks.
• Proficient in English at a professional level, both written and spoken.

Key competencies:

You are a strong team player, analytical, and have a can-do attitude.

You possess an entrepreneurial mindset and can thrive in an informal, open environment where innovation and change are key.  

To succeed in this role, we believe that you should be self-driven and like to work in a collaborative environment. Moreover, you are pragmatic with an open and communicative approach and is thus inspired to find new and smart ways to fulfil quality requirements.

Office: Tuborg Boulevard 12, 2900 Hellerup 

Apply now.

Applications will be evaluated when received, so please apply as soon as possible.

All applications must be submitted in English and are treated confidentially.

For more details about the position or the company, please contact Karina Bergenholtz kab@ascendispharma.com, Director QA or visit our website www.ascendispharma.com

To ensure your CV and application are considered, please upload them directly to our system. Applications submitted via email or other channels will not be reviewed.