People Engagement & Experience Partner - Long Island, Hudson Valley, and Conn

At Factory Direct Enterprises LLC d/b/a Ashley (FDE), we are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves. This commitment is reflected in our competitive compensation, benefits, culture, and growth opportunities, all of which align with our vision of being the employer of choice in every community we serve.

Who We Are:

• #1 Selling Furniture Brand in the World
• #1 Retailer of Furniture and Bedding in the United States

As an industry leader, we offer the best compensation package in the furniture industry, including:

• Competitive Commission Based Salary ranging from $65,000 to $75,000 based on qualifications and relevant experience.
• Ashley Sales Academy: A comprehensive, paid 2-week training program to equip you for success.
• 401(k) Program with a company match.
• Paid Time Off and Holiday Pay, including your birthday.
• Medical, Dental, and Vision Benefits starting as low as $25 a week.
• Referral Bonuses: Earn up to $1,000 for referring qualified candidates for open positions.

Our Culture and Team Member Programs: At FDE, we pride ourselves on a culture of recognition and growth. We believe in investing in our team and value their feedback through programs like Peakon Surveys. Our Ashley Cares programs highlight our commitment to our team, our guests, and our communities, including:

• Hope to Dream: For every mattress sold, a portion of the proceeds is used to purchase and donate beds to children in need (ages 3-16).
• Give a Day: Every Team Member is encouraged to volunteer for one day per year with an approved organization, and we'll pay you for that day.
• Corporate Chaplains: Providing support in areas such as grief care, hospital visits, marriage and parenting support, aging parents, and stress management.
• Life Resources: Quarterly events supporting Team Members in areas like finances, relationships, health, and wellness.
• Team Member Relief Fund: Offering financial support for unexpected life events.
• SmartDollar: A FREE financial wellness program to help you budget, reduce debt, and save for the future.

About this Role:

The People Engagement and Experience Partner enhances team engagement and alignment by supporting onboarding, training, and communication efforts. This role fosters growth ensures consistency in team experiences and educates on Human Capital topics while driving key engagement and performance metrics. With a focus on collaboration, professionalism, and development, the partner contributes to creating a positive and productive workplace. This role requires 60% travel weekly to locations in Long Island, Hudson Valley, NY, and Connecticut.

Essential Functions:

• Conduct store visits to ensure consistency in onboarding, training, and team member experiences. 

• Follow up on new team member training to address gaps and reinforce learning outcomes. 

• Investigate engagement results (e.g., eNPS) and team experience outcomes, providing actionable insights to enhance morale and retention. 

• Manage team member communication, serving as the primary contact for performance, policy, and benefits-related inquiries. 

• Organize and attend job and career fairs to support recruitment and align with staffing needs. 

• Educate managers and team members on human capital topics, including performance management, benefits, and career development opportunities. 

• Track and monitor completion of key metrics such as Performance Evaluation and Development Plans (PEDPs), training programs, and engagement surveys. 

• Develop and implement strategies to improve engagement metrics, such as turnover, satisfaction, and training completion rates. 

• Support team member performance and development by identifying growth opportunities and addressing areas of improvement. 

• Promote a positive, collaborative workplace culture through effective communication, professionalism, and relationship-building. 

Schedule Expectations:

• Monday-Friday Office Hours 

• Store Visits to Long Island, New Conn, and Hudson Valley locations 

• Remote work available (limited two days a week Wednesday/Friday) 

Experience:

• 2–4 years of experience in Human Resources, Talent Development, Employee Engagement, or a similar role. 

• Proven experience in managing onboarding processes, training programs, and team member communications. 

• Demonstrated ability to analyze engagement data (e.g., eNPS, turnover rates) and develop actionable strategies. 

• Experience with organizing and participating in recruitment events, such as job and career fairs. 

• Familiarity with performance management tools and frameworks, including setting and tracking performance goals. 

Skills:

• Strong interpersonal and communication skills, with the ability to motivate and influence others. 

• Exceptional organizational skills with attention to detail and the ability to manage multiple priorities. 

• Critical thinking and problem-solving skills to address workplace challenges effectively. 

• Professional presence and ability to build trust and credibility with team members and leadership. 

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• 401K with Employer Match
• Employee discount