Food & Beverage Office Administrative Assistant - The Little Nell

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Position Summary 
The Food & Beverage Office Administrative Assistant handles daily administrative duties for the Food & Beverage office at The Little Nell.  This position oversees daily office operations and assists with training reservationists, operational support, and ensures effective and consistent communication between all restaurant management within the Food & Beverage outlets within the hotel. This position reports to the Assistant Director of Food & Beverage.

Job Posting Deadline
Applications for this position will be accepted until May 25, 2025.

Essential Job Functions/Key Job Responsibilities
•    Communicate daily with the Assistant Director of F&B and all urgent requests or issues are brought to light immediately and F&B department heads on operational needs
•    Maintains a rolling 90-day calendar of important due dates, hotel closures, restaurant activities and operating hours 
•    Assists in the maintenance of financials via the Check Book
•    Answers phones, transfers to appropriate extension or takes messages, handles guest or vendor requests when appropriate 
•    Types all correspondence for the department including daily reader board, menus, letters, memos 
•    Orders office supplies based on par levels and special needs 
•    Manages mail for Assistant Director of F&B including sorting daily “in” box and “out” box, handling samples and returns, mail lists and all other mail related duties
•    Reviews invoices for approval
•    Takes and distributes weekly divisional meeting minutes
•    Maintains office equipment and arranges maintenance requests as needed
•    Maintain files for division managers, including preparing PAF’s for approval
•    Assist in sourcing products for the department as needed 
•    Run errands off property as requested by the Director or Assistant Director of F&B
•    Other duties as assigned

Education & Experience Requirements
•    Bachelors degree preferred
•    1 year of Food and Beverage operational experience preferred
•    Notary Preferred

Knowledge, Skills & Abilities
•    Proficient knowledge with all emergency procedures, act responsibly and in accordance with policies and procedures in the event of an emergency
•    Proficient knowledge in Microsoft Office Suite
•    Respond and communicate to specified departments in event of fire alarm activation
•    Ability to report to shift on time
•    Ability to comply with all policies and procedures for PBX Department
•    Knowledge of hotel fire and safety procedures. Be able to carry out alarm procedures on fire panel in PBX office and assist in emergency and security procedures as directed by management
•    Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
•    Ability to manage multiple priorities and projects simultaneously without sacrificing quality
•    Skilled in managing relationships with both internal and external stakeholders
•    Ability to develop strong working relationship with those contacted in the course of work

Work Environment & Physical Demands
•    Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
•    No adverse or hazardous conditions
•    Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance 

Benefits 
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

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