Operations Manager (A.I Team)

From the CEO

• Watch: How To CRUSH Your Application To The Uncommon Business
• Check out Callan Faulkner, our CEO's Instagram
• Check out the Uncommon Business Website
  

Note: this role is for an amazing client of ours (The Uncommon AI Business, NOT Assistant Launch)

Remote opportunity, candidates must be located in North or South America. C2 English Required.

Compensation: $48,000-$60,000 USD | Unlimited PTO | Fully Remote |

Operations Manager (AI Education Company)

About The Uncommon Business

At The Uncommon Business, we're revolutionizing how businesses operate through world-class AI education and implementation training. Our mission is to empower entrepreneurs, busy professionals, and real estate investors through cutting-edge AI education that transforms their operations and scales beyond traditional limitations. Through our signature programs and hands-on training, we're not just teaching AI – we're helping founders build AI-first businesses that operate at unprecedented levels of efficiency and innovation.

Our CEO, Callan Faulkner, is a world-class automation and AI expert whose innovative approach to education has transformed the operations of over 350 businesses. With a proven track record that includes collaborations with industry giants like Tony Robbins, Dan Martell, and other leading influencers, Callan has built a reputation for turning complex AI concepts into clear, actionable training that revolutionizes how businesses operate.

About the Role

As Operations Manager, you will be the organizational backbone ensuring seamless delivery of our AI training programs while orchestrating company-wide operational excellence. Your mission is to build and maintain the infrastructure that allows us to scale from hundreds to thousands of client transformations, while maintaining the exceptional quality our brand promises.

Responsibilities & Success Metrics

1. Program Delivery Infrastructure

• Own the end-to-end infrastructure for program delivery, from initial client engagement through graduation
• Build and maintain scalable systems to support onboarding of 200+ businesses simultaneously
• Ensure all program resources, videos, and materials are properly organized and accessible
• Create and optimize automated workflows for program delivery

2. Quality Control & Systems Optimization

• Monitor program delivery metrics and implement systematic improvements
• Coordinate with Innovation team to implement curriculum updates and new features
• Develop and maintain KPIs for tracking program effectiveness
• Build data visualization and reporting systems for leadership decision-making

3. Cross-functional Leadership

• Serve as the operational bridge between Customer Success, Innovation, and Program Delivery teams
• Lead daily stand-ups and coordinate cross-team initiatives
• Manage project timelines and resource allocation across departments
• Identify operational constraints and develop solutions for scaling

4. AI Implementation & Optimization

• Oversee implementation of AI tools and automation across program delivery
• Work with technical teams to architect and improve AI-powered workflows
• Stay current with AI developments and identify opportunities for implementation
• Document and share best practices for AI utilization across the organization

5. Team Development

• Build and manage a team of virtual assistants and support staff
• Create standard operating procedures and training materials
• Provide mentorship and guidance to team members
• Foster a culture of continuous improvement and innovation

How We Hire: The Process

1. Application, which includes a 1-min video
2. 15-Minute Initial Chat
3. Strengths Tests
4. 30-Minute Video Call
5. Test Project
6. Final Call with the CEO
7. Offer

Required

• 5+ years of experience in operations management or similar role
• Proven track record of building and optimizing operational systems
• Strong project management capabilities with emphasis on getting things done
• Advanced English proficiency (C1/C2 level)
• Experience with AI tools and automation platforms
• Excellence in remote work environments
• Strong data analysis and decision-making skills

Preferred

• Experience with AI implementation in business operations
• Background in education or training program delivery
• Expertise in Notion, Airtable, and modern productivity tools
• Experience managing remote teams in Latin America
• Background in process documentation and system building

Benefits

Perks & Benefits:

• Unlimited PTO, development training, and a robust, nourishing culture & team that is world-class
• Quarterly Team Retreats: Both in-person and remote
• Monthly Learning Allowance: $50/month for your personal and professional growth
• Mental Wellness Support: Access to a company Headspace account
• AI Expertise Development: Become an AI expert through our comprehensive programs
• Access to all our premium courses and training materials
• Personal and Professional Development: Paid learning tracks, mentorship, and resources
• Be part of a rapidly growing team leading the AI education revolution
• Work with founders who are shaping the future of AI-powered businesses
• Opportunity to impact hundreds of businesses through education