Who We Are:
Headquartered in Austin, TX with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to Exploration & Production operators and oil field service providers in the Permian Basin. We are proud of what we do – we have state of the art manufacturing facilities, premium offerings, outstanding customer service, and exceptional work culture and a commitment to giving back to the community.
We’re very excited about what we see in front of us, and we think you will be too – so come join our team and contribute to our growth!
How You Will Make an Impact:
The Field Service Trainer is responsible for ensuring the proficiency and expertise of our field service technicians in maintaining, troubleshooting, and repairing power generation systems. The primary role for the Field Service Trainer will be to onboard and support our field service team to excel in their roles and to provide exceptional customer service. This position will require frequent travel to various field locations to continue training and offer on-site support.
Key Responsibilities:
- Oversee the initial and continuous training for new field service technicians working on power generation systems. These programs will encompass technical skills, product knowledge, safety protocols, customer service, and other relevant areas.
- Regularly communicate with Tech Services Department to evaluate and update training materials and methods to reflect the latest industry trends, best practices, and advancements in technology. Seek feedback from trainees and use this information to enhance training programs continually.
- Collaborate with field service supervisors to assess the effectiveness of training programs and coordinate with the Tech Service Department to Identify areas for improvement and implement corrective actions.
- Foster a culture of knowledge sharing and continuous learning among field service team members. Encourage open communication and the exchange of expertise and best practices.
- Conduct on-site training sessions for field service technicians at various locations. This includes ride-alongs and observations in their primary work location.
- Maintain working knowledge of power generation systems and its components, including knowledge of the mechanical operation, associated hazards, and proper usage of the equipment to troubleshoot and accurately diagnose malfunctions.
- Troubleshoot, perform diagnostic testing, load-bank testing, start-ups on generators, and perform preventative maintenance and repairs on generator systems.
- Ability to interpret schematics and operational manuals for practical application on repair and maintenance tasks.
- Perform all standard Field Service Technician duties for the standby fleet in WY, Monday through Friday.
- Know and comply with all safety policies, standards, and procedures that apply to your job.
- Actively participate in all required training and safety meetings.
- Use the correct tools and use them safely.
- Immediately report all incidents, near-misses, and unsafe conditions to your supervisor.
- Abide by all policies and procedures.
- Assist with any task required by the direct supervisor.
Minimum Requirements:
- Ability to work outdoors in the elements.
- Proven experience as a Field Service Trainer or in a similar training role.
- Strong technical knowledge and understanding of power generation systems and related equipment.
- An aptitude for mechanical diagnosis and repair.
- Time management and organizational skills with the ability to work independently and collaboratively in a team environment.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear and concise manner.
- Read and follow complex directions in manuals and relay information in reports.
- Demonstrated ability to develop training content and materials.
- Commitment to promoting safety and adhering to industry regulations during training and operations.
- Must treat everyone equally with respect and dignity.
- A valid driver’s license and the ability to work legally in the US.
- Pass a drug screening.
- Clean motor vehicle record.
What You’ll Love About Us:
- Best People and Team. Great Places to Work, Hire Vets ,Top Place to Work For – Austin American Statesman
- Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
- Invest in Your Future. 401K with company match, immediate vesting