Internationalization Technical Program Manager

SUMMARY

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chain risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. 

Avetta is seeking a highly skilled and motivated Internationalization Technical Program Manager to join our dynamic team. In this role, you will be responsible for developing and implementing internationalization strategies, ensuring our products and services are optimized for global markets. Additionally, you will oversee localization project management, integrate AI and Machine Translation (MT) technologies, and provide data insights through Power BI dashboards. The ideal candidate will bring a strong technical background in internationalization, localization, and applications of LLM solutions to Globalization programs, along with exceptional project management and communication skills. 

This hybrid role combines elements of planning, program/project management, and operational reporting, with the added responsibility of supporting our global expansion. As a key player in our cross-functional team, you will collaborate with stakeholders and clients, define best practices, and create processes that drive localization across new geographies. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Design and implement solutions to ensure that our software products and systems can be easily adapted for global markets. Work closely with the development team to integrate internationalization features into the software development lifecycle. 
• Oversee Product localization projects from start to finish, ensuring timely delivery of translations and regional adaptations. Collaborate with translation teams and stakeholders to prioritize features, content, and languages for localization. 
• Work on integrating Artificial Intelligence and Machine Translation technologies into our systems. Assist with the development of AI-driven solutions to automate and optimize translation workflows, improve content accuracy, and enhance the overall localization process. 
• Develop and maintain dashboards and reports in Power BI to track internationalization, localization, and translation metrics. Provide actionable insights to stakeholders based on the data, ensuring informed decision-making. 
• Manage the Translation Management System (TMS), such as Phrase or similar TMS, ensuring smooth operations, system integration, and efficient workflows. Serve as the primary point of contact for the team regarding TMS and API-related issues. 
• Work closely with product managers, developers, UX/UI teams, and business stakeholders to ensure that localization needs are met. Provide guidance on best practices for internationalization and localization. 
• Assist the Testing Team to ensure that localized content is properly integrated and that internationalization features work seamlessly across all platforms and regions. 
• Stay up-to-date with the latest trends and technologies in internationalization, localization, AI, and Machine Translation. Recommend improvements and drive innovation within the localization and internationalization processes. 
• Collaborate with cross-functional teams to embed localization considerations early in the product development process, minimizing potential issues when targeting new markets. 

IDEAL EDUCATION, TRAINING, AND EXPERIENCE: 

• Bachelor's degree in Computer Science, Engineering, Business or a related field (or equivalent practical work experience). 
• A minimum of 5 years of experience in internationalization engineering or a related discipline. 
• Strong technical knowledge of AI and Machine Translation technologies. 
• Proficiency with localization project management tools and processes. 
• Experience with Power BI or other data visualization platforms to track metrics and generate reports. 
• Familiarity with localization best practices, Agile development methodologies, and software development lifecycles. 
• Excellent communication and collaboration skills, with a proven ability to work effectively across diverse teams and regions. 
• Experience managing a Translation Management System (TMS), such as Phrase or similar TMS, and acting as the first point of contact for TMS and API-related issues. 

At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.

The salary range for this position is $70,000 - $135,000 per year, with a potential bonus.

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

To apply for the Internationalization Technical Program Manager position, please submit your online application by March 31, 2025, at 11:59 PM PST.

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