General Manager

AWP Safety is North America’s leading traffic control specialist. Our team of 7,500+ professionals help secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

POSITION SUMMARY

The General Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will report to the Vice President, Business Unit and work closely with a cross functional team in developing and implementing operational standards/plans across the business unit to achieve strategic goals. Specifically, the role will work with their cross functional role level partners to ensure that the geographic areas are being effectively and safely managed by planning and overseeing the operations. The General Manager role will have profit and loss responsibility for their geographic area. This position will ensure safe work environments and verify customer needs are being met at the highest level of satisfaction.

The ideal candidate will want to roll up their sleeves and lead strategic initiatives and projects.

RESPONSIBILITIES

• Model a “safety first” culture and ensure safety is priority one.
• Overall ownership of P&L, to include all increases and decreases in revenue and costs.
• Provide 1–3-month view for the Region while developing a vision for the next 3-6 months.
• Leverages quantitative and qualitative metrics, guidelines, and standards to evaluate the organization’s efficiency and effectiveness; identifies opportunities for improvement and growth.
• Measures productivity by analyzing performance data, finance data, and activity reports.
• Translates strategic business needs into practical actions and drives performance across the business unit.
• Successfully engage and interact with key customers within designated area.
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
• Foster team building through leadership practices and regular communication strategies.  This role will play an integral part in talent assessment and development of direct reports and the business unit.
• Facilitate communication with leadership team to ensure alignment to business goals and opportunities.
• Lead through leaders utilizing talent assessment and performance management/development.

REQUIREMENTS

• Bachelor's degree in business, management, or similar field preferred; equivalent experience will be considered
• 7+ years of significant management experience, preferably overseeing an entire organization, division, or similar sized business unit
• Ability to interpret financial and other data as needed to set operational goals
• Exceptional organizational skills and attention to detail
• Excellent analytical, decision-making, and problem-solving skills
• Exhibit strong customer orientation; experience developing strong partnerships by understanding and anticipating business needs
• Display a proven track record of growing market share through cross functional collaboration
• Results-driven and have a positive “make it work” attitude
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• High energy and self-motivated
• Required to engage with cross functional team members in Sales, Finance, Billing, IT/Analytics, etc.
• Process Improvement – Lean Manufacturing/Six Sigma preferred
• Significant experience developing high-performing teams
• The proactive approach to brand development
• Ability to develop and execute business plans
• Must maintain a current, valid driver’s license and a clean driving record void of suspension or revocation

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The team member must be able to successfully handle the physical demands of this position, which include but are not limited to the following:

• Expect a 40+ hour work week, occasional weekends, and holidays
• Hours of operation may vary based on the needs of the business
• The position may work limited hours in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
• The noise level in the work environment and job sites can be loud
• Position may lift or carry objects up to 50 pounds

WHAT YOU WILL LOVE/PERKS

• Company provided vehicle with fuel card, which includes qualified personal use privileges
• 401(k) with company match
• Benefits eligible the 1st of the month following hire
• Career Growth
• Paid Time Off and Paid Holidays
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as legal and identity protection, accident, critical illness, and others
• Company paid $50,000 in basic life insurance
• Company paid long term disability (LTD)
• Health Savings and Flex Spending Accounts Available
• AWP named one of America’s Greatest Workplaces 2023 and 2025 for Diversity

All your information will be kept confidential according to EEO guidelines.

AWP Safety is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.