Technical Sales Coordinator

We are BEKUM America Corporation, the world’s leading designer and builder of extrusion blow molding machines. We are proud of our legacy, our accomplishments and our worldwide reputation for excellence and innovation. We recognize that our employees are key to our success and we believe in mentoring, tutoring and further developing our employees. We know PEOPLE MAKE THE DIFFERENCE!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Sales Support:

• Assist Director Sales & Marketing, Regional Sales Managers, and Sales Project Engineers in promoting blow molding machinery and systems.
• Support the quoting process by conducting research, providing specialized information, and creating engineering requests for special machine features.
• Maintain and update the configuration database on the mainframe.

Machine Orders and Project Management:

• Convert sold machine orders into Machine Order Specification Sheets (MOSS) and lead MOSS meetings with engineering and production teams.
• Provide regular status updates on machine orders, including timeline-specific work in progress and projected completions.
• Communicate project updates between engineers, sales, and customers, including Gantt charting and major milestones.

Customer Coordination:

• Serve as liaison between engineering and customers for time-sensitive approvals on machine layouts and revisions.
• Coordinate machine acceptance, including scheduling, preparing materials, and facilitating customer arrival.
• Support customers and salespeople throughout the machine acceptance process.

Shipping and Documentation:

• Coordinate with materials department for shipping arrangements and confirm costs and tracking with customer locations.
• Establish and maintain post-acceptance punch lists for handling prior to shipment.
• Assign CSM numbers to track customer supplier components while in-house.

EDUCATION and/or EXPERIENCE:

Associate’s degree or two (2) year technical degree from college or university; or two (2) to three (3) years related experience and/or training; or equivalent combination of education and experience.

Bekum America Corporation offers a total compensation package that emphasizes the health and wellbeing of our diverse workforce, and encourages work-life balance. Our comprehensive benefits suite aligns with our belief that people are at the center of our success and should be valued as such.

Bekum America offers full medical, dental, vision, life, short and long term disability, tuition assistance, paid holidays, competitive vacation package, 401 (K) with company match and profit sharing, increases tied to performance, and a path for continued training and development.

Bekum America Corporation reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business.

Your contact person for this position:

Amber Stein, HR Manager, (517) 655-7126, [email protected]