Field Service Technician

Benchmark is a North Carolina-based distributor that began operations in 2004 with the mission to provide quality professional products and supplies to the construction, surveying and engineering industries while providing unmatched customer service at the best available prices.

We are a recognized industry leader offering: sales, service and repair, rentals and training for laser equipment, surveying and optical instruments, software, GPS, machine control, drones and field supplies and tools. 

Every day our People of Change are doing incredible things by working together to pursue our shared purpose–to deliver on the promise of technology and human ingenuity. 

Join our growing team!

The Field Service Technician will perform on-site installation of machine control systems on heavy equipment and provide service to the systems after the installation has been performed. The systems are typically installed on all types of heavy equipment used in the excavation industry. This position will include local travel to various sites within our sales region to complete the work.

General responsibilities include but are not limited to:

• Completing field install accurately and efficiently

• Accurately diagnosing and resolving service issues

• Submitting accurate and complete paperwork

• Ability to self manage your time

• Work a minimum of 40 hours per week

• Present an appropriate business appearance at all times and maintain professionalism

• Reporting all issues to their direct supervisor

• Communicate constructively to management and team members

• Travel within the sales territories of Benchmark Tool and Supply

• Provide high quality support to customers in the field and inside the office.

• High school diploma, AAS in Heavy Equipment Technology or Construction Equipment Technology preferred

• Basic computer knowledge

• General knowledge of windows and windows applications

• Experience using various hand tools to complete installs

• Experience using electronic/electrical test equipment

• Self Starter, Self Motivated

• Must be capable of learning new hardware and systems on a continuous basis.

Preferred Knowledge and Skills:

• Associate's or bachelor’s degree preferred.

• Intermediate computer knowledge

• Welding/Fabrication skills

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic prohibited by law. 

Benchmark Tool & Supply offers competitive compensation packages including 100% paid medical benefits, Life and Short-Term Disability insurances for our employees, matching retirement plan, paid time off, and opportunities for professional development.   Come work with us!