Senior Business Development Manager

The Senior Business Development Manager drives revenue growth within the logistics sector by capitalizing on qualified leads to secure new business and expand existing customer relationships. This individual contributor role is focused on converting sales opportunities into long-term client engagements, aligning sales strategies with company financial goals. Leveraging deep industry knowledge, solution-oriented selling, and a data-driven approach, the Sales Manager identifies customer logistics needs and positions the company’s services as high-impact, cost-effective solutions. Success in this role is measured by revenue generation, client acquisition, and contribution to key financial performance metrics.

Duties and Responsibilities

• Identify and evaluate new business opportunities and potential client partnerships.
• Create tailored responses to RFPs, develop customized sales pitches, and deliver compelling business development presentations.
• Introduce and promote new products and services to both existing clients and prospective leads.
• Conduct onsite partner visits, facility tours, and virtual platform demonstrations to support client acquisition and retention.
• Serve as a subject matter expert on Bergen's services, operational processes, and technology platforms to support client education and adoption.
• Cultivate and maintain strong relationships with key accounts, negotiating favorable and profitable business terms.
• Contribute to strategic account planning and revenue forecasting efforts.
• Represent the company at relevant trade shows, conferences, and networking events.
• Collaborate with the pricing team to develop and negotiate contract terms tailored to client needs.
• Perform additional responsibilities and special projects as assigned.

• Bachelor’s degree or equivalent work experience required.
• Strong understanding of client services, with a proven ability to drive revenue growth.
• Demonstrated success in articulating product features, benefits, and technical capabilities across a full-service offering.
• Self-motivated with the ability to work independently and collaboratively within a team environment.
• Prior experience with logistics, 3PL, supply chain services is preferred.
• Fashion industry knowledge is a plus.
• Excellent verbal and written communication skills.
• Consistent track record of meeting or exceeding performance targets.
• Strong business development instincts with an ambitious, tenacious, persistent and growth-oriented mindset.
• A willingness to roll up your sleeves and do whatever it takes to get the job done.
• Experience with CRM platforms (e.g., Zoho) preferred but not required.
• Aligned with Bergen’s How We Work Together Principles including: Investing in People Development, Creating a Safe Environment, Treating others with Respect, Being able to work as part of a Team, Having Trust in others, Having Passion for our work and clients, having good Communication skills, and Having high Accountability for oneself and others.