Customer Support Agent - student

Bitstamp, the world's longest running crypto exchange is looking for Customer Support Agent - student to join a dynamic team that sets standards in the industry. This is an opportunity to join a growing international company with a leading position in one of the most promising sectors of finance.

The Customer Support team collaborates closely with various departments to enhance the overall customer experience. We are looking for a student with strong communication skills and a proactive attitude toward problem-solving. We offer opportunities for personal and professional growth, team-building activities, and a supportive environment that values new ideas and innovation.

Benefits

• Work from home or other location that allows you to be most productive.
• Generous home-office allowances upon joining to help set up your home space.
• Sports and cultural activities, pet-friendly offices, a full fridge, teambuilding events, Bitstamp parties.

What you'll do

• Handle written correspondence from our clients.
• Process access related requests.
• Answer inbound phone calls.
• Other tasks instructed by superiors.
• Perform work in line with internal policies.

On day one you'll bring

• Excellent knowledge of English language (written and verbal) – C2 level.
• Good organizational skills.

We'll love it even more if you

• Speak additional languages besides English (preferably: Spanish, French, German or Italian

• Are ambitious and driven - the ability to focus your energy on where it matters the most.
• Are a Fast learner - you've learnt how to jump in and swim.

Please note that we are only accepting applications in English language.