SRE Engineering Manager

What is Blinq?

At Blinq, we believe the first interaction can spark opportunities that last a lifetime. That’s why we built the world’s #1 digital business card - an instant, intuitive way to exchange details - and that success has won our wedge into something bigger. Next, we’re building on that momentum to reshape how professionals stay connected – not just in the moment, but long after. In a world where follow-ups slip through the cracks and relationships are increasingly fragmented, we’re building the tools to keep people genuinely connected. If you’re driven to shape the future of human connection, we’d love to have you with us.

Why You’ll Love It Here

• Customers love it: Over 100K reviews and a 4.9/5 rating on the App Store - people around the world rely on Blinq to make that first interaction count.

• Rapid growth: Doubling ARR every few months, expanding into new markets, and rapidly building our team across Sydney, Melbourne, San Francisco, and New York

• Well-resourced: Backed by top VCs like Blackbird and Square Peg, we’re continuously investing in the people and tools that fuel our mission.

• A rare moment to join: We’re hitting an inflection point - big enough to have momentum, small enough for you to shape the journey.

• The way we work: We value real connections, inside and out - our offices buzz with creativity, and fresh ideas can come from anywhere. We’re big believers in the spark that happens when people come together in person. That’s why we spend three days a week collaborating in the office - trading ideas, solving problems face-to-face, and celebrating small wins. The rest of the week is yours to work wherever you’re most productive.

Engineering at Blinq

Our engineering team is the engine behind Blinq’s success. We’re building tools that make sharing who you are instant and human. Every line of code, every release, and every experiment is focused on driving meaningful impact. If you thrive on solving complex, high-impact problems with a tight-knit team, you’ll feel right at home here.

At Blinq, real-world connections are everything—and behind every seamless interaction is infrastructure that just works. We're looking for a Site Reliability Engineering (SRE) Manager to lead the reliability and performance of the systems that power our product.

In this role, you’ll own the stability, observability, and scalability of our platform, guiding a growing team of engineers who keep our systems fast, secure, and resilient. You’ll play a key part in evolving our cloud architecture, shaping our incident response processes, and enabling product teams to move quickly without compromising reliability.

This isn’t a pure ops role—it’s engineering-led, automation-first, and focused on empowering developers. You’ll balance big-picture strategy with hands-on technical work, building the systems and culture that scale with us as we grow

This is a hybrid role based in Melbourne or Sydney.

• Lead and grow Blinq’s SRE function: Build and mentor a team of SREs responsible for system reliability, uptime, and performance. Define team priorities, run rituals, and create a strong engineering culture
• Own platform stability and observability: Ensure our services are monitored, alerting is actionable, and issues are surfaced before they become outages. You’ll own incident management, postmortems, and continuous improvement
• Scale our infrastructure with confidence: Guide the evolution of our cloud architecture (we’re on GCP) to meet growing traffic and product complexity. Partner with backend engineers to optimize performance and deploy systems that scale
• Embed reliability into the development lifecycle: Work closely with product and platform teams to shift reliability left—making resilience a first-class part of the build process, not just a post-launch fix
• Drive automation and tooling: Identify toil and eliminate it. Champion infrastructure-as-code, CI/CD maturity, and internal tools that enable faster, safer deploys and easier rollback

• Proven leadership in SRE or DevOps: 10+ years in a hands-on SRE or infrastructure role, plus 3+ years experience managing and mentoring engineering teams in high-growth environments
• Deep infrastructure knowledge: Strong experience with cloud platforms (GCP preferred but not required), serverless environments particularly edge workers, and infrastructure as code (e.g. Terraform, Pulumi)
• Incident management mindset: Calm under pressure with a structured approach to debugging, root cause analysis, and postmortem culture. You don’t just fix issues—you prevent them from happening again
• Strong automation instincts: Passion for building tools and workflows that eliminate repetitive tasks and empower engineers to ship faster and safer
• Collaboration & communication: You’re a connector—working seamlessly across product, engineering, and leadership teams. You make complex infrastructure understandable and actionable for everyone
• Security-first thinking: Comfortable navigating tradeoffs in performance, resilience, and data security. You build with risk in mind—and with confidence

What You Get

We’re serious about our mission to help the world connect, but we also make sure our own team is thriving - both in and outside of work. Here’s a taste of what you can expect:

• Equity & ownership: We’re building something massive, and we want you to share in the upside.

• Competitive salary & growth path: As Blinq grows, your role and compensation grow with it - no glass ceilings here.

• Generous paid time off: We encourage everyone to take at least 20 days fully disconnect each year, with a flexible policy beyond that.

• Parental leave: Inclusive policies to ensure you have the support you need for your family.

• Free food: Enjoy daily breakfast and lunch in the office, plus an always-stocked snack bar.