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Entry Level Insurance Specialist - Roofing Industry* - job 1 of 2

We are seeking an Insurance Specialist to join Bone Dry Roofing to work with our clients to assist them in filing insurance claims for damage to their roofs.


Our Insurance Specialist will be responsible for navigating the insurance process on behalf of our clients and ensuring that claims are processed efficiently and accurately. The Insurance Specialist will work closely with our sales and production teams to ensure that roofing repairs are completed in a timely and efficient manner.


Willing to Train! Experience in the construction/roofing industry along with an insurance processing background is a plus.


This position is fulltime on site at our Indianapolis office.


Duties and Responsibilities
  • Work with Bone Dry Sales Representatives and clients to assess damage to their roofs and determine the need to file an insurance claim
  • Generate detailed cost estimates utilizing measurements and photos taken with the purpose of reaching an agreed scope of work with the insurance carrier
  • Assist and advise sales team for each particular claim
  • Advise clients on the insurance claims process and keep them informed
  • Communicate with insurance adjusters on behalf of clients to ensure accurate assessment of damage and appropriate payment for repairs
  • Follow up with insurance companies to ensure timely payment of claims and resolve any issues or discrepancies that arise
  • Keep detailed records of all insurance claims and maintain accurate documentation of all communications with clients, insurance companies, and production team
  • Invoice insurance carriers and follow up for payments while keeping company stakeholders up to date
  • Stay up-to-date with changes in insurance regulations and policies that may impact the claims process
  • Provide excellent customer service and maintain positive relationships with clients, insurance companies, and other stakeholders
  • Be able to learn and navigate multiple technology platforms to perform daily tasks


Qualifications
  • Construction/Roofing Industry knowledge and experience helpful and willing to train.
  • Prior experience in claims processing or adjusting for Construction, Roofing, Property and Casualty industries is a plus.
  • High school diploma or equivalent required; Bachelor's degree in business, insurance, or related field preferred.
  • Knowledge of insurance regulations and policies related to roofing damage claims, or the ability to learn quickly
  • Proficient in Microsoft Office and other relevant software applications.
  • Valid Drivers license.


Compensation and Benefits
  • $21/hourly pay rate and also eligible for commission plan after fully trained to supplement independently (Commission plan range of .06% to 2% commission on approved supplements + $50 adjuster meeting)
  • Medical, Vision, and Dental insurance
  • 401(k)
  • Company paid Life Insurance
  • Company paid short term disability
  • PTO, Vacation, Holidays
  • Free access to On-Site Gym


Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.

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CEO of Bone Dry Roofing
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Average salary estimate

$49200 / YEARLY (est.)
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$43680K
$54720K

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What You Should Know About Entry Level Insurance Specialist - Roofing Industry*, Bone Dry Roofing

At Bone Dry Roofing, we're on the lookout for a motivated Entry Level Insurance Specialist to join our enthusiastic team in Indianapolis, Indiana. In this role, you’ll serve as an invaluable link between our clients and their insurance providers, assisting them in filing claims for roofing damages. Your primary goal will be to navigate the often complex insurance process, ensuring that every claim is processed accurately and in a timely manner. You'll collaborate closely with our sales and production teams to ensure roofing repairs not only get done right but also on time. Don’t have experience? No problem! We're happy to provide training for eager learners. If you have some familiarity with the construction or roofing industry, that's a bonus but not a requirement. By generating detailed cost estimates and guiding clients through the insurance claims process, you’ll help us maintain our outstanding service standards while building strong relationships with clients, insurers, and our internal teams. Interested in a job where you'll not only support people during challenging times but also grow your skills in a fulfilling field? This position is full-time and based onsite at our Indianapolis office. Join us at Bone Dry Roofing and let’s make a difference together!

Frequently Asked Questions (FAQs) for Entry Level Insurance Specialist - Roofing Industry* Role at Bone Dry Roofing
What are the primary responsibilities of an Entry Level Insurance Specialist at Bone Dry Roofing?

At Bone Dry Roofing, the Entry Level Insurance Specialist is responsible for assisting clients in filing insurance claims for roofing damages. The role involves generating detailed cost estimates, communicating with insurance adjusters, and following up to ensure timely payment of claims. You'll also maintain detailed records and documentation related to each claim.

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What qualifications are needed to become an Entry Level Insurance Specialist at Bone Dry Roofing?

To qualify for the Entry Level Insurance Specialist position at Bone Dry Roofing, a high school diploma or equivalent is required. While a Bachelor's degree in business, insurance, or a related field is preferred, prior experience in claims processing or the roofing industry is a plus. The company is willing to train enthusiastic candidates willing to learn.

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Is training provided for the Entry Level Insurance Specialist position at Bone Dry Roofing?

Absolutely! At Bone Dry Roofing, we welcome candidates without prior experience and provide comprehensive training for our Entry Level Insurance Specialist role. Our aim is to equip you with the knowledge and skills necessary to effectively navigate the insurance claims process.

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What is the compensation structure for the Entry Level Insurance Specialist at Bone Dry Roofing?

As an Entry Level Insurance Specialist at Bone Dry Roofing, you will start with a competitive pay rate of $21/hour. After fully training, you'll also be eligible for a commission plan, allowing you to earn additional income based on approved supplements and meetings with adjusters.

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What benefits are offered to Entry Level Insurance Specialists at Bone Dry Roofing?

Bone Dry Roofing offers a robust benefits package for Entry Level Insurance Specialists, including medical, vision, and dental insurance, 401(k), company-paid life insurance, short term disability, PTO, vacation time, holidays, and free access to an on-site gym. Your well-being is a priority for us!

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Common Interview Questions for Entry Level Insurance Specialist - Roofing Industry*
Can you explain the insurance claims process related to roofing damages?

When discussing the insurance claims process, emphasize your understanding of how to document damages, obtain estimates, and communicate with insurance adjusters. Highlight how you would guide clients through each step, ensuring they feel supported and informed throughout.

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How would you handle a situation with a difficult client during the claims process?

In handling difficult clients, focus on active listening and empathy. Describe your approach to understanding their concerns while remaining professional. Share how you would maintain clear communication and pursue solutions that align with their needs and the company's procedures.

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What skills are important for an Entry Level Insurance Specialist in the roofing industry?

Key skills include attention to detail, strong communication abilities, customer service orientation, and basic understanding of insurance policies. Talk about your willingness to learn and adapt, as well as any relevant experiences that showcase these skills.

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What tools or software do you believe are essential for an Insurance Specialist?

Mention proficiency in Microsoft Office and any experience with claims processing software. Discuss the importance of staying organized and detail-oriented, which tools can aid in efficient documentation and communication within the team.

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How do you plan to stay updated on changes within the insurance industry?

Demonstrate your awareness of industry developments by discussing potential resources such as online courses, relevant publications, and workshops. Emphasize your commitment to continuous learning, which is crucial in the ever-evolving insurance landscape.

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Describe a time when you successfully handled a challenging task or project.

Share a specific example that showcases your problem-solving skills and ability to work under pressure. Emphasize the strategies you employed to overcome obstacles and how that experience makes you a good fit for the Insurance Specialist role.

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How do you prioritize your tasks when dealing with multiple claims?

Talk about your organizational skills, use of to-do lists, and prioritization techniques. Describe how you would assess each claim's urgency and importance, ensuring timely follow-ups and customer satisfaction at all times.

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How would you ensure excellent customer service as an Entry Level Insurance Specialist?

Emphasize your approach to communication, building rapport with clients, and responding promptly to their queries. Share your strategy for keeping clients informed throughout the claims process, which can significantly enhance their overall experience.

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What steps will you take to ensure documentation is accurate and detailed?

Discuss the importance of thorough documentation and your methods for verifying details. Highlight any tools or systems you’re familiar with that help with organization and accuracy in record keeping, which is crucial for claims processing.

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Why do you want to work as an Entry Level Insurance Specialist with Bone Dry Roofing?

Express your enthusiasm for the roofing industry and the company's commitment to customer service. Share how the role aligns with your career goals, your eagerness to learn, and why Bone Dry Roofing's supportive environment stands out to you.

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To ensure Peace of Mind for every customer and each other through exceptional service.

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Full-time, on-site
DATE POSTED
January 28, 2025

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