Technical Community Manager

As our Technical Community Manager, you'll play a pivotal role in shaping and growing our vibrant community. You'll have the freedom and support to create engaging, dynamic environments where our community thrives. This role is perfect for someone who loves technology, enjoys interacting with people, and is eager to make a direct impact. You'll be collaborating closely with passionate teams across the company, gaining exposure to cutting-edge AI technology, product development, and strategic growth initiatives. Your work will directly influence how thousands of developers interact with and shape the future of AI agents.

Responsibilities

• Manage the Botpress Discord Community: Cultivate an active and welcoming space where users engage in meaningful discussions, share insights, and support one another. Proactively drive conversations around product updates, best practices, and emerging trends in AI and automation.
• Collaborate with Product and Marketing Teams: Act as the bridge between the community and internal teams, sharing valuable user insights, gathering feedback, and ensuring that community-driven needs influence product development and marketing strategies.
• Host Educational Events: Organize interactive sessions such as AMAs, webinars, and hands-on workshops to educate the community, showcase advanced use cases, and spark excitement around Botpress.
• Empower Community Champions: Identify, nurture, and recognize highly engaged users who contribute valuable insights, answer questions, and help others. Provide them with tools, exclusive content, and opportunities to take on leadership roles within the community.
• Champion User-Driven Development: Establish structured feedback loops, such as advisory boards and beta programs, to ensure that the voices of power users and key community members directly impact the product roadmap. Advocate internally for improvements based on real-world use cases.
• Create Technical Evangelists: Equip passionate users with the resources and visibility to become thought leaders in the Botpress ecosystem. Provide speaking opportunities, guest blog spots, and support for running local meetups or community-led initiatives that drive product awareness and adoption.

• Prior experience with community management, moderation, or events (clubs, online groups, volunteer organizations, etc.).
• Curiosity and enthusiasm about software and technology—you don’t need to be a Computer Science major, but familiarity with with tech and software is essential.
• Interest in artificial intelligence and excited by its possibilities.
• Experience in community building—whether you've moderated an online forum, run a student society, or organized raid nights in World of Warcraft.
• Comfortable navigating Discord; bonus points if you've managed servers or communities there before.

Nice to have

• Basic understand of programming concepts, APIs, and AI agent development.
• Familiarity with AI concepts and enthusiasm for diving deep and learning quickly.
• Skills or previous experience with analytics tools for tracking community engagement.
• Strong organizational skills and the ability to manage multiple projects or events simultaneously.
• Enthusiasm for exploring and learning new digital platforms and tools.

You will join a team of ambitious individuals passionate about speed of execution, data-driven decisions, and, of course, AI agents.

• Contributing to the growth of the most popular AI Agent platform in the world
• Top-tier health benefits and access to telemedicine for you and your family
• 4 weeks vacation
• Modern office in the heart of downtown Montreal
• A forward-thinking and inclusive workplace
• Rich opportunities for career development