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Senior Product Manager

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We are seeking a Senior Product Manager with a high level of technical expertise to join Braze’s Currents team.

Currents is a data streaming platform that enables Braze's customers to stream the billions of data points they generated at Braze (such as marketing journey interactions, message engagement, and behavioral and demographic information) with their ISVs (analytics platforms, CDPs, attribution providers, etc.) and cloud storage destinations (S3, Google Cloud Storage, Azure) for downstream use. Customers use these events to gain insights into the execution of their marketing strategies, the impact on customer engagement, and for training machine learning models.

The Currents team engages with product teams across the company to ensure the data we deliver is as comprehensive and reflective of the product as possible and as in-house specialists, the team also offers application-level infrastructure and guidance to other product teams utilizing Currents. 

The ideal candidate for this role should have a strong understanding of complex data systems, be comfortable with large-scale data processing, and be able to work with technical teams to improve and innovate these systems. They should also need to understand how to use data to meet customer needs and drive product development. A deep understanding of the evolving data technology landscape and its impact on company behavior is also essential. Additionally, you will:

  • Build and own the product roadmap for your product area and work closely with engineers and product designers to bring new products and features to life.
  • Immerse yourself in understanding our customers, market trends, and the technology landscape.
    • Understand customer needs for data and its timeliness, format and semantics
    • Stay abreast of our evolving product offerings and work with teams to enhance our data transparency accordingly.
    • Collaborate with User Experience Researchers to uplevel your knowledge and empathy for our customers and their use cases, and to help you identify future product opportunities
  • Ensure the continued quality and stability of your product
  • Refine our technology and processes to enable us to innovate more swiftly with minimal impact on our customers.
  • Identify and prioritize new partners and integration types, and data flexibility features

As part of the Currents team, you'll have the autonomy to shape the future of our product. You'll be at the forefront of exploring new possibilities and making strategic decisions that could revolutionize the way we deliver data. This role offers an exciting opportunity to work on challenging projects that are at the cutting edge of our industry.

WHO YOU ARE

  • 5+ years of Product Management experience.
  • Familiarity with schema and/or API design, database performance characteristics, systems integration
    • Professional software engineering experience strongly preferred
  • Strong communication, collaboration, organization, and persuasion skills.
  • A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved.
  • Ability to work within a cross-functional team and balance multiple projects at once.
  • Eagerness to learn and grow.
  • Bonus Points:
    • Experience at a B2B SaaS company
    • Marketing industry experience or subject matter expertise
    • Experience product managing APIs or Data Products

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $145,000 and $171,000/year with an expected On Target Earnings (OTE) between $195,000 and $230,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER
 
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by locationfind out more here.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In 2024, we ranked #3 on Great Place to Work UK’s Best Workplaces (Large), #3 on Fortune Best Workplaces for Parents (Small and Medium), #13 on Great Place to Work UK’s Best Workplaces for Development (Large), #14 on Great Place to Work UK’s Best Workplaces for Wellbeing (Large), #14 on Fortune Best Workplaces in Technology (Small and Medium), #26 in Great Place to Work UK’s Best Workplaces for Women (Large), #31 in Fortune Best Workplaces (Medium), and #37 in Fortune Best Workplaces for Women.

We were also featured in the Top 10% of US News & World Best Companies to Work For, Top 100 Great Place to Work UK’s Best Workplaces in Europe (Medium), and in Built In’s Best Places to Work.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
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Average salary estimate

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$145000K
$171000K

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What You Should Know About Senior Product Manager, Braze

At Braze, we're on the lookout for a Senior Product Manager to join our incredible team in Chicago. We pride ourselves on fostering a welcoming environment where passion and creativity flourish. In this role, you'll dive into our Currents team, working with a cutting-edge data streaming platform that helps our clients make sense of their vast data. You'll be instrumental in building and owning the product roadmap while collaborating closely with our engineers and product designers to bring innovative features to life. The ideal candidate has a knack for understanding complex data systems and knows how to balance technical requirements with customer needs. If you're excited about data technologies and appreciate the nuances of the marketing landscape, this could be a fantastic fit. You'll be hands-on in refining our technology and processes, ensuring that we keep pace with the evolving needs of our users. Your definitive aim will be to drive product development that impacts the way companies engage with their customers, ensuring our data offerings are top-notch. Plus, at Braze, you’ll enjoy working in an environment that values this balance of work and life, while also providing you the freedom to innovate and the support of a brilliant team behind you. If you've got the experience and enthusiasm to help shape the future of product management in a lively atmosphere, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Braze
What are the primary responsibilities of a Senior Product Manager at Braze?

As a Senior Product Manager at Braze, your main responsibilities include owning the product roadmap for your area, collaborating with engineers and product designers, and understanding customer needs. You'll also refine technology and processes, ensure data quality, and identify new partnerships to enhance our product offerings.

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What qualifications are required for the Senior Product Manager position at Braze?

Candidates should have a minimum of 5 years of Product Management experience, familiarity with schema/API design, and ideally, professional software engineering experience. Strong communication and collaboration skills are essential, along with a proactive attitude and the ability to work within cross-functional teams.

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What role does data play in the Senior Product Manager position at Braze?

Data is at the core of the Senior Product Manager role at Braze. You'll need a strong understanding of complex data systems to ensure that our clients can effectively analyze marketing interactions and customer behaviors to derive insights that enhance their strategies.

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How does the Senior Product Manager at Braze contribute to team success?

The Senior Product Manager at Braze contributes by setting high standards for product development, leading collaborative efforts across departments, and driving innovative product features that meet customer needs. Your influence will help shape the strategic direction of Braze's data streaming services.

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What is the work culture like for a Senior Product Manager at Braze?

Braze has a collaborative and fun culture where teamwork and creativity are highly valued. As a Senior Product Manager, you'll work in an environment that encourages flexibility, innovation, and continuous learning, making it a great place to thrive professionally.

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Common Interview Questions for Senior Product Manager
Can you describe your experience with managing product roadmaps in a tech company?

When answering this question, focus on specific examples from your past roles, detailing how you prioritized tasks and aligned product development with customer needs. Highlight any collaboration with engineering and design teams to showcase your cross-functional skills.

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How do you ensure that the product delivered meets customer needs?

To effectively answer this question, describe your methods for gathering customer feedback, such as user interviews, analytics, and surveys. Emphasize your commitment to understanding user pain points and how those insights shape product decisions.

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What strategies do you use for working with cross-functional teams?

Mention your communication skills and ability to foster collaboration. Discuss specific strategies like regular check-ins, clear documentation, and using shared tools to maintain alignment and transparency throughout the product development process.

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In your opinion, what are the key elements of a successful data product?

In your response, consider mentioning scalability, user-friendliness, and security. Emphasize how understanding customer use cases can lead to innovative product features that effectively address real-world problems.

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Describe how you would handle a disagreement with a colleague on product direction.

Discuss the importance of open communication and collaboration. Emphasize your strategy of presenting data and insights to support your perspective while also being receptive to others’ ideas, aiming for a consensus that benefits the product.

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What experience do you have with data analysis and visualization tools?

Highlight any specific tools you are proficient in, such as Tableau, Google Analytics, or SQL. Share examples of how these tools have helped you make data-driven decisions and shape product features in your previous roles.

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How do you stay updated with the latest trends and technologies in data products?

Describe your personal methods for keeping up with industry trends, whether through webinars, publications, or networking events. Emphasize your eagerness to continuously learn and apply new insights in your product management approach.

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What is your approach to setting and measuring product success metrics?

Explain your methodical approach to defining success metrics based on customer feedback and business objectives. Discuss how you use these metrics to adjust product features and track progress over time.

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How do you ensure continuous improvement of a data product?

Discuss your commitment to solicit ongoing user feedback through a variety of channels and implementing iterative development based on these insights. Mention how you use A/B testing to validate assumptions and improve offerings continuously.

Join Rise to see the full answer
What role does user feedback play in your product management process?

Emphasize the critical role of user feedback at every stage of product management, from initial concepts to post-launch. Discuss how systematically gathering and analyzing this feedback informs decision-making and shapes future iterations of the product.

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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

171 jobs
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VIEW MATCH
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Global CitizenBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$145,000/yr - $171,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 28, 2025

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