Customer Support Officer

Brighter Together

Our mission is the make sustainability affordable and accessible for everyone.

By offering financial solutions to homeowners, we’re making renewable energy and home improvements more accessible to the everyday Aussie.

Our founder and CEO, Katherine McConnell, has been awarded Telstra Business Woman of the year in 2020 as well as winning the Sustainability Crusader award at B&T's 2023 Women Leading Tech Awards. She is a passionate and humble leader who has a human first approach to business. As a business we have been awarded AFR Sustainability Leader in the Banking and Finance category and won the inaugural Sustainability Award at the Affies!

We value different perspectives, skills and backgrounds and have been recognised for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).

Like what you've read so far? Read on for info on this role!

Benefits

We’re committed to building a culture where our people can thrive, both professionally and personally. So, we offer a variety of benefits and perks to support you and your family.

·       Flexible working arrangements to suit individual needs and a hybrid work model.

·       Employee share options - every new staff member is given an opportunity to join our Employee Share Option Plans (ESOP).

·       Exciting and regular social activities to keep you connected with your team and others in the business!

·       Nutritious snacks – who doesn’t love that? Our thoughtfully stocked pantry includes snacks to suit your every mood. From from fresh bread, protein bars, chocolate, soy crisps – you name it! We also offer a carefully curated collected of wines and beer on top for those looking to unwind or enjoy a social moment.

·       End-of-trip facilities. Cycle in to work, lock up your wheels and have a shower in our end-of-trip facilities, which come complete with towel service and hair dryers.

Diversity and Inclusion

At Brighte, we celebrate diversity and encourage you to bring your whole self to work. Our inclusive culture is the foundation of our innovative and dynamic environment.

Named LinkedIn’s #10 Top Australian Start Up (2021), we know we wouldn’t be anywhere without our investors, who believe in our mission and the opportunities that lie ahead for a brighter future.

Airtree Ventures, Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital, and Qualgro Partners all continue to support Brighte in making this dream a reality!

If you want to join this mission-driven, inclusive, and highly collaborative team, click apply and upload your resume! All applicants will receive a response.

Please note that as part of our process, we require all candidates to undertake references and background checks, which include a police check, anti-money laundering and bankruptcy checks.