Senior Business Consultant – Healthcare Loyalty & Rewards - R01544539

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Senior Business Consultant

• Manage Product Backlog, Business Processes at program/enterprise level, Stakeholder Management, Product roadmap and vision, Design product blueprint

• Product Management: Senior Business Consultant

• Position Title: Senior Business Consultant – Healthcare Loyalty & Rewards Specialist
• Location: St. Louise, MO (Remote opportunity)

• 1. Strategic Program Development:
• o Design, implement, and oversee complex loyalty and rewards programs tailored to healthcare consumers.
• o Provide strategic guidance on creating value-driven reward strategies that enhance patient satisfaction and organizational goals.
• 2. Business Consulting and Advisory:
• o Partner with healthcare organizations to identify key opportunities for improving patient engagement through loyalty programs.
• o Offer expert advice on integrating loyalty strategies into broader business models and patient care frameworks.
• 3. Customer Engagement and Retention Strategies:
• o Develop and execute data-driven strategies to enhance patient loyalty and adherence to healthcare plans.
• o Collaborate with clinical teams to align reward systems with positive health outcomes.
• 4. Market Research and Competitive Analysis:
• o Conduct in-depth analyses of industry trends, competitive loyalty programs, and emerging technologies.
• o Ensure loyalty strategies comply with healthcare regulations and ethical considerations.
• 5. Performance Analytics and Insights:
• o Establish KPIs to measure program effectiveness, patient engagement, and ROI.
• o Deliver actionable insights and recommendations for continuous improvement through detailed reporting and analytics.
• 6. Stakeholder Collaboration:
• o Act as a liaison between healthcare organizations and internal teams to ensure alignment on program goals and execution.
• o Build strong relationships with external vendors, technology providers, and industry partners.
• 7. Technology and Systems Integration:
• o Lead the selection and integration of CRM tools and loyalty management platforms to enhance program delivery.
• o Ensure that systems are optimized for scalability and user experience.

• • Bachelor’s degree in business, healthcare administration, marketing, or a related field (Master’s preferred).
• • 7+ years of experience in loyalty/rewards program management or consulting, with a focus on the healthcare sector.
• • Proven track record of delivering impactful loyalty strategies and business solutions.
• • Expertise in CRM systems, data analytics, and loyalty program technologies.
• • Strong analytical and project management skills.
• • Excellent communication, negotiation, and relationship-building abilities.
• • Deep understanding of healthcare consumer behavior and regulatory frameworks.
• Key Competencies:
• • Strategic vision and expertise in loyalty program design and execution.
• • Analytical prowess and ability to derive insights from complex datasets.
• • Leadership and influence to drive organizational change.
• • Problem-solving skills with a focus on delivering innovative solutions.

• #LI-SR1

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