SDR Manager

As an SDR Manager at Builder.ai, you'll be responsible for leading your sales team to grow our user base for Builder Studio products. This includes managing the entire sales process, recruiting and training SDRs, maintaining sales metrics, and identifying business development opportunities. Your ultimate goal is to drive successful sales conversions while fostering a positive team environment.

To be considered for the SDR Manager role at Builder.ai, you should have a minimum of three years of B2B sales experience, with at least one year managing high-volume sales teams. Experience in field sales or an outbound call center is strongly preferred, and a thorough understanding of the SMB market will greatly benefit your candidacy. Familiarity with CRM tools like Zoho CRM or Salesforce.com is also required.

At Builder.ai, SDR Managers are evaluated based on key performance indicators that include sales targets, team performance metrics, and individual conversions. Regular data-based reporting to the UK Country Manager will be part of your responsibilities, enabling you to track and analyze your team's progress and implement strategies for improvement.

New SDR Managers at Builder.ai can expect comprehensive training that combines in-field and virtual sessions. This program is designed to equip you with the necessary skills and knowledge to develop your team effectively while understanding the specifics of the Builder.ai products and sales processes.

As an SDR Manager at Builder.ai, you can enjoy an impressive perks package that includes hybrid working options, a variable annual bonus, employee stock options, generous annual leave, and health insurance coverage. You'll also have the opportunity to participate in company family days, a Cycle to Work Scheme, and much more!

In answering this question, consider discussing tactics such as performance metrics tracking, regular team meetings, and training sessions that adapt to the team's evolving needs. Highlighting your experience in data analysis to optimize processes can also showcase your strategic thinking.

Demonstrating your organizational skills is key here. Discuss techniques like utilizing CRM tools for tracking and managing leads, setting up daily priorities, and ensuring you and your team focus on high-impact activities. Emphasizing the importance of assessing performance stats can further support your answer.

Provide specific examples of strategies that led to measurable success. Discuss how you adapted those strategies based on market feedback or data, and the role your team played in executing those strategies to create a collaborative environment.

Your response should convey empathy and a focus on support. Discuss your approach to identifying the root causes of underperformance and working collaboratively with the team member to establish improvement plans, providing necessary coaching or resources.

Emphasize how crucial data analysis is for understanding sales performance and team efficacy. Talk about specific metrics you monitor and how you use data to drive decisions and cultivate improvement initiatives that benefit your team and the company.

Illustrate your recruitment strategy by discussing how you sourced candidates, the interview process, and how you tailored training to meet the diverse skill levels of your new team. Your answer should focus on the outcome and how it contributed to the team's performance.

Feature examples of how you promote company values through team activities, recognition of alignment with values in performance assessments, and creating a culture where every team member feels valued and invested in the company’s mission.

Discuss various motivational strategies such as performance incentives, recognition programs, team building activities, and open communication. Providing examples when these strategies worked effectively in your previous roles can strengthen your response.

Explain how you stay informed about market developments and competitor strategies. Your answer should demonstrate your ability to pivot effectively by leveraging insights from market research and sales data to adapt approaches to meet current demands.

Address contemporary challenges such as market oversaturation or evolving buyer behaviors. Present potential solutions and how your leadership can help navigate these challenges while fostering resilience and adaptability within the team.