Senior Site Reliability Engineer

As a Senior Site Reliability Engineer, you will be a key technical leader, driving the reliability, scalability, and efficiency of our cloud-based infrastructure and SaaS products. This role combines deep technical expertise with a passion for mentoring and sharing knowledge. You will leverage your deep experience with AWS, SRE principles, automation, and infrastructure management to improve our systems, while also guiding and supporting your colleagues in their technical growth. Your focus will be on hands-on technical work, mentoring, and contributing to the overall improvement of our SRE practices, with a strong emphasis on automation using tools like Terraform and Bitbucket Pipelines.

Responsibilities

Technical Leadership and Mentorship

• Serve as a technical expert and mentor to other engineers, sharing knowledge and best practices.
• Lead by example, demonstrating strong technical proficiency in SRE principles and practices, specifically within the AWS ecosystem.
• Contribute to the development and implementation of SRE standards and guidelines, tailored to AWS best practices.
• Foster a culture of continuous learning and improvement within the team.
• Help others to grow their automation skillsets.

Infrastructure and Automation

• Design, build, and maintain robust and scalable infrastructure using Terraform, leveraging AWS services effectively.
• Develop and optimize CI/CD pipelines using Bitbucket Pipelines, integrating seamlessly with AWS deployment strategies.
• Implement and maintain monitoring and logging solutions to ensure system observability, utilizing AWS monitoring tools.
• Automate infrastructure and operational tasks to reduce toil and improve efficiency, with a focus on AWS automation.
• Contribute to the development and maintenance of automation tools and scripts.
• Troubleshoot complex infrastructure and application issues within the AWS environment.

Reliability and Incident Management

• Participate in incident response and root cause analysis, contributing to the resolution of critical issues on AWS.
• Define and monitor SLOs/SLAs to ensure system reliability, using AWS metrics and monitoring.
• Contribute to disaster recovery planning and testing, utilizing AWS disaster recovery capabilities.
• Analyze system performance and identify areas for improvement within AWS.
• Proactively find and resolve potential issues before they become incidents.

Collaboration and Improvement

• Collaborate with development, operations, and other teams to ensure smooth and efficient operations on AWS.
• Contribute to code reviews and technical discussions.
• Identify and implement process improvements to enhance team efficiency and effectiveness.
• Document best practices and create knowledge-sharing resources.
• Participate in agile ceremonies.

Qualifications

• Deep experience with AWS, including core services like EC2, S3, RDS, Lambda, CloudWatch, EKS, and a solid understanding of AWS networking (VPC, Security Groups) and security fundamentals (IAM)
• 4+ years of experience working with public cloud technologies (AWS preferred).
• 4+ years of experience developing monitoring and log analysis tools, including proficiency with Grafana and New Relic.
• Deep understanding of Site Reliability Engineering (SRE) principles, platforms, and tools.
• Proven experience with Terraform and Bitbucket Pipelines.
• Strong understanding of CI/CD pipelines and SDLC.
• Experience with Docker and Kubernetes.
• Proficiency in scripting languages (bash, Python).
• Experience implementing and managing security controls and tools.
• Understanding of security systems and best practices.
• Experience with git and code branching/merging strategies.
• Experience with Agile methodologies (Scrum, Kanban).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.
• Passion for mentoring and sharing knowledge.
• Automation-first mindset.
• Ability to own medium to large technical projects.

Benefits

• Competitive Medical Benefits (PPO + HSA available)
• Vision, Dental, Short-Term Disability fully covered by Cayuse
• Unlimited PTO + Holidays + Flexible Work Schedule
• Remote Work Stipend
• Equal Paid Parental Leave
• 401k with Employer Matching
• Quarterly Wellness Reimbursement
• Remote Work Environment, supporting the Ultimate Employee Experience 

Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.