Instructional Designer

Hi, We're Centerfield.

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.

The Opportunity…

We are seeking a highly skilled and experienced Instructional Designer to design, develop, and evaluate high-impact learning solutions that drive performance and close skill gaps across the organization. This role requires expertise in instructional systems design, adult learning theory, and the ability to create both instructor-led and digital learning experiences tailored to a diverse audience.

• Instructional Design & Development:
• Conduct needs assessments, job/task analyses, and audience analysis to define performance gaps and define learning objectives
• Design interactive, visually appealing learning experiences using effective instructional materials including:
• Instructor-Led Training (ILT) and Virtual ILT
• eLearning modules and multimedia content
• On-the-Job training programs
• Assessments, job aids, tip sheets, and performance support tools
• Apply adult learning theory to instructional strategies that promote knowledge retention and skill development.
• Plan activities that enhance learning transfer and address different learner styles.
• Develop storyboards, scripts, and prototypes for SCORM-compliant eLearning.
• Identify content suitable for digital delivery and determine the appropriate use of multimedia.
• Redesign or update existing training materials based on learner feedback, performance metrics, and evolving business needs.
• Consulting & Collaboration:
• Partner with stakeholders, SMEs, and cross-functional teams to align learning solutions with business goals and learner needs.
• Influence and negotiate with business partners to determine effective training strategies that drive measurable results.
• Project Management:
• Create and manage project plans, timelines, and deliverables to ensure training initiatives are completed on time and within scope.
• Coordinate with external partners and vendors to manage outsourced content development and ensure alignment with standards.
• Evaluation & Continuous Improvement:
• Plan and conduct user acceptance testing and gather learner feedback for continuous improvement.
• Design and implement training evaluations to measure knowledge acquisition and business impact.
• Analyze feedback and assessment data to refine content and delivery methods

• Bachelor’s degree in Instructional Design, Education, or related field.
• 3+ years of proven success in instructional design and curriculum development.
• Proficient in Articulate 360, LMS platforms, Microsoft Office, and other creative design tools; stays current with emerging technologies and instructional design innovations.
• Expertise with adult learning principles, ADDIE/SAM methodologies, and creative design software.
• Ability to tailor content for different audiences, including variations in culture, age, and accessibility.
• Strong understanding of sales processes and customer experiences.
• Strong organizational and project management skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate, influence, and exchange feedback effectively across all levels.
• Ability to be proactive, take ownership of assigned responsibilities, and work independently.
• Ability to analyze organizational needs and recommend strategic learning solutions.

• Competitive salary + semi-annual company bonus
• Unlimited PTO – take a break when you need it!
• Industry leading medical, dental, and vision plans + generous parental leave
• 401(k) company match plan – fully vested day 1
• Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
• Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
• Career growth – we enjoy promoting from within!

To learn more, visit us Here.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

As a reminder, If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.