Executive Assistant

Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup.

About Cents

Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. By building a market-leading SaaS product for this industry, we aim to revolutionize the industry through our suite of software (Cents Point of Sale) and hardware (Pulse, Penny, and Laundroworks) products.

Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in!

About the Role

As the Executive Assistant, you’ll play a critical role in supporting our executives while creating a productive and engaging workplace environment. This hybrid role combines high-level administrative support with hands-on office management responsibilities. You’ll be at the heart of our operations, enabling our team to thrive and our leaders to focus on driving the business forward. The ideal candidate is a self-starter who thrives in a dynamic environment, has exceptional organizational skills, excels at multitasking, and is motivated to work with executives and be involved in the many facets of our business. 

• Executive Support:
• Provide high-level administrative support to the CEO, and executive team as needed, including calendar management, travel coordination, and meeting preparation.
• Serve as a key point of contact between executives and internal/external stakeholders.
• Respond to emails and communications on behalf of the CEO.
• Organize and prioritize competing demands, ensuring the CEO’s time is optimized.
• Prepare, review, and manage presentations, reports, and documents.
• Take meeting minutes and track follow-ups to ensure accountability and progress on key initiatives.

• Office Management:
• Oversee the day-to-day operations of the office, ensuring a clean, organized, and welcoming environment.
• Manage office supplies, shipping, equipment, and vendor relationships.
• Coordinate meetings, team events, and celebrations to foster company culture.
• Assist with onboarding new employees by setting up workstations, procuring access tools, and creating a seamless first-day experience.
• Ensure compliance with office policies and procedures.
• Track and manage budgets for office expenses.

• Administrative Support:
• Organize and maintain company documents, records, and databases.
• Assist with special projects, including research, reporting, and event planning.
• Assist with company wide communications and events as needed.

• 1-3 years as an Executive Assistant, Office Manager, or similar role in a fast-paced startup or tech environment.
• Must have a clear professional demeanor in order to communicate effectively with investors, shareholders, and other high-value contacts.
• Exceptional organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Tech-savvy, with proficiency in tools like Google Workspace, Microsoft Office and Slack. Project management softwares like Notion and Asana is a plus.
• Ability to work independently, anticipate needs, and solve problems proactively. 
• High attention to detail.
• Experience in event and travel coordination is a plus.
• Positive attitude with a passion for creating an efficient, people-centered workplace.

• This position is expected to work from our office in Hudson Square a minimum of 3 days a week.

About Us

There’s a Laundry List of Why You’ll Love Working at Cents!

We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at.

We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times.

We are students - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.

We are committed to diversity and tight knit community - We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Benefits and Perks

We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

- Competitive salary

- Equity

- Unlimited PTO and paid holidays

- Remote-first with offices in New York City and San Francisco

- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability

- 401(k)

- Work-from-home and commuter stipends

- Laundry reimbursements to support our customers’ businesses

- Comprehensive training, learning, and development programming

- Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!

Please be aware that all legitimate recruitment communications from Cents will come through our official channels (@trycents.com email domain, our official careers page, or verified phone calls following email introductions). Also please note that we will never ask for money or sensitive financial information.

If you are contacted through other means or asked for such details, please assume that the communication is not legitimate. Please forward any such communications to us at concerns@trycents.com and we can confirm this for you.