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Product Manager, Node Operations

About Us 

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

Overview

You will work as a Product Manager within the world class Economics team responsible for the Node Operators (NOPs) who power the Chainlink Network. In this role, you will be at the forefront of ensuring the reliability and scalability of the Chainlink NOP ecosystem, which is foundational to the success of Chainlink’s decentralized infrastructure. Your work will directly impact the services and experiences of the Node Operators community, ensuring they are set up for and achieve success as both they and the Chainlink network scale to support the new world run on blockchain rails..  This position combines deep technical acumen, strategic thinking, and a focus on stakeholder collaboration to deliver impactful outcomes for both internal and external stakeholders.


Your Impact

  • Own the success of the NOP Community as they scale to support both expanding crypto and banking and capital markets products

  • Define and validate the node scaling strategy for NOPs to meet global demand for Chainlink network services

  • Lead the development of tools and processes which can seamlessly update NOP configurations in a secure and reliable way

  • Create a data driven strategy for measuring NOP success and performance across hundreds of public blockchains

  • Work with NOPs on Key Strategic decisions which directly impacts the reliability and robustness of Staking

  • Align NOP operations strategy across teams, fostering collaboration and coherence.

  • Build and maintain strong relationships with product, engineering, and NOP relations teams to ensure NOP success

  • Act as the primary advocate for NOPs, fostering alignment between internal stakeholders and external Node Operators 

Requirements

  • Proven experience as a Product Manager with a demonstrated ability to define and execute strategies that drive measurable impact.

  • Demonstrable success in balancing the needs of diverse stakeholders, ensuring alignment across technical and business teams.

  • Experience leading end-to-end, cross-functional projects that span multiple teams.

  • Experience defining and owning an action-oriented roadmap, with a bias for quick and effective decision-making.

  • Experience managing a community of external contributors and improving their UX

  • Strong track record of working with product-focused engineering teams and aligning cross-functional stakeholders.

Should Have:

  • Strong understanding of infrastructure systems, including validators and node operations, with the ability to effectively collaborate with technical teams.

  • Familiarity with blockchain or financial markets

  • Familiarity with platform and infrastructure products, with experience building and scaling such systems.

  • Strategic foresight to anticipate future challenges and opportunities while managing day-to-day priorities.

  • Experience with the Chainlink Ecosystem.


Nice to Have:

  • Experience in driving large-scale migrations or scaling infrastructure platforms to meet evolving business needs.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

Global Data Privacy Notice for Job Candidates and Applicants

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.

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What You Should Know About Product Manager, Node Operations , Chainlink Labs

At Chainlink Labs, we’re excited to welcome a passionate Product Manager, Node Operations to our Economics team! In this pivotal role, you will be directly involved in ensuring the reliability and scalability of our Node Operators (NOPs) who are the backbone of the Chainlink Network. Your mission will be to enhance the NOP community's services, helping them thrive as we navigate the ever-evolving blockchain landscape. You’ll flex your strategic thinking and technical prowess as you define the scaling strategy for NOPs, truly understanding their needs to drive effective outcomes. Collaborating with a myriad of stakeholders, you’ll lead development efforts on tools that streamline NOP configurations safely and efficiently. Your insights will shape a data-driven strategy to measure the success and performance of hundreds of public blockchains. As the advocate for Node Operators, your ability to build strong relationships across product, engineering, and NOP relations teams will be key to fostering success. This role promises to be rewarding, allowing you to balance multiple priorities while paving the way for Chainlink's future innovations. If you’re excited about making a tangible impact in the blockchain space and have experience in product management with a community-oriented approach, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Product Manager, Node Operations Role at Chainlink Labs
What are the key responsibilities of a Product Manager, Node Operations at Chainlink Labs?

As a Product Manager, Node Operations at Chainlink Labs, key responsibilities include defining and executing the scaling strategy for Node Operators, developing tools and processes for seamless NOP configuration updates, and measuring performance across public blockchains. You'll collaborate with a diverse set of stakeholders to ensure the success of the NOP community and lead cross-functional efforts that enhance the infrastructure supporting the Chainlink network.

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What qualifications do I need to apply for the Product Manager, Node Operations position at Chainlink Labs?

To apply for the Product Manager, Node Operations position at Chainlink Labs, you should possess proven experience as a Product Manager with a strong track record of strategy execution. Familiarity with infrastructure systems, blockchain technology, and experience in managing communities of contributors are critical. A keen ability to balance the needs of diverse stakeholders and a strategic mindset to foresee challenges will also serve you well in this role.

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How does the Product Manager, Node Operations role at Chainlink Labs support the NOP community?

The Product Manager, Node Operations at Chainlink Labs plays a crucial role in empowering the Node Operators (NOPs) ecosystem by acting as their primary advocate. You will ensure that NOPs have the tools, strategies, and support they need to thrive in an expanding market. By fostering collaboration across teams and aligning strategies, you will help ensure the reliability and robustness of Node Operations within the decentralized architecture of Chainlink.

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What kind of projects will a Product Manager, Node Operations at Chainlink Labs typically work on?

In the role of Product Manager, Node Operations at Chainlink Labs, you will work on projects that involve developing strategies for node scaling, creating and enhancing operational tools for NOPs, and implementing performance metrics across various blockchains. These projects will involve collaboration with engineering teams and may span multiple business units, ensuring that the needs of the NOP community are met effectively.

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What factors contribute to success as a Product Manager, Node Operations at Chainlink Labs?

Success as a Product Manager, Node Operations at Chainlink Labs hinges on a few key factors: a solid understanding of blockchain and infrastructure systems, effective communication and relationship-building skills with various stakeholders, and a proactive approach to problem-solving. You must also be data-driven in measuring performance and outcomes to drive significant impact within the Chainlink ecosystem.

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Common Interview Questions for Product Manager, Node Operations
Can you describe your experience with scaling infrastructure systems?

In your response, focus on specific examples where you successfully contributed to scaling infrastructure platforms. Discuss any challenges you faced and how you overcame them, emphasizing your strategic foresight and decision-making skills.

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How do you prioritize stakeholder needs when managing a product?

Discuss your approach to identifying and balancing the needs of diverse stakeholders. Mention techniques you use to gather feedback and ensure alignment while navigating conflicting priorities.

Join Rise to see the full answer
Tell us about a time you led a cross-functional project.

Share a specific instance where you led a project involving multiple teams. Highlight your strategies for fostering collaboration, ensuring communication, and how you measured the project’s success.

Join Rise to see the full answer
What metrics do you consider important for measuring NOP success?

Talk about the key performance indicators you’ve used in similar roles. Discuss how these metrics help in providing insights into the Node Operator community's effectiveness and the overall health of the network.

Join Rise to see the full answer
Describe a challenging situation with a technical team and how you resolved it.

Provide an example of a specific challenge you faced working with a technical team. Detail the steps you took to resolve the issue and how your actions contributed to a better outcome.

Join Rise to see the full answer
What strategies would you use to engage the NOP community?

Discuss actionable strategies you’ve used previously to improve community engagement. These might include regular check-ins, transparent communication, and involving them in decision-making processes.

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Can you explain your understanding of blockchain technology as it pertains to node operations?

Provide a clear and concise understanding of blockchain technology. Touch on key concepts, particularly how they relate to node operations and the importance of reliability and scalability.

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How do you handle conflicting priorities among stakeholders?

Outline your approach to conflict resolution, emphasizing communication, negotiation skills, and how collaboration can lead to mutually beneficial outcomes.

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What excites you most about working as a Product Manager at Chainlink Labs?

Share your enthusiasm for the mission of Chainlink Labs and how it aligns with your professional values and goals. Mention aspects of the position that particularly resonate with you.

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How do you stay updated on industry trends related to blockchain and node operations?

Demonstrate your commitment to professional development. Mention specific resources, publications, forums, or communities that you engage with to stay informed about blockchain advancements and industry trends.

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Through a fusion of principled academic research, together with an industry focus on user needs, Chainlink Labs’ mission is to empower the next generation of smart contracts. We believe that oracle-powered, universally connected contracts will bec...

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DATE POSTED
January 28, 2025

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