Loan Servicing Analyst

ABOUT CIM GROUP:

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

POSITION PURPOSE:

The Loan Servicing Analyst will provide key support to the loan servicing team, which oversees a portfolio of complex, commercial bridge and construction loans. This role is essential for maintaining strong relationships with customers, borrowers, banks, and internal stakeholders. The position’s primary focus will be executing analytical tasks, ensuring the accuracy and efficiency of loan management processes, and enhancing the quality of service delivery.

• Oversee assigned portfolio of loans and debt, acting as primary point of contact for all stakeholders, including borrowers, and third-party servicers. 
• Assist other team members with their assigned portfolio(s), as needed.
• Partner with lending group to effectively administer the management of assigned relationships.
• Assist with the review of all requests for disbursement of funds pursuant to lending agreements, and generate or review all necessary documentation prior to submission for disbursement. Assist with the reimbursements from repo lenders.
• Review reporting and all data pertinent to assigned portfolio to monitor status and provide regular update to stakeholders. 
• Review and look for areas to improve efficiency and quality of service delivery.
• Ensure accuracy of all data and information entered into loan platform pertaining to lending activities.
• Ensure appropriate setup and maintenance of all required bank accounts tied to assigned portfolio.
• Coordinate all pass-through expenditures and interest invoices, and manage the accounts receivable tied to assigned portfolio.
• Process invoices related to project expenses. This will include tracking of all legal invoices and setting up necessary vendors in systems.
• Set up new loans in systems and confirm data accuracy in internal systems and third-party servicer’s system.
• Share and upload documents and communication to web-based project management site.
• Review and coordinate approval of the monthly waterfall and the overall cash management process. This will include monthly or quarterly reconciliation of the budgeted operating expenses compared to actuals.
• Assist with the calculations for payoff letters and coordinate the necessary approvals of the letters. This will include the underlying loan and the associated repo loan.  

• Bachelor's degree in Finance, Accounting, or related field preferred.
• 1-3 years’ experience in loan servicing and administration.
• Proficient in Microsoft Office, especially Excel and Word.

• Highly analytical and detail oriented.
• Deadline driven and ability to manage multiple tasks.
• Ability to work independently and to proactively evaluate and problem solve within the area of responsibility.
• Ability to read, analyze and interpret complex legal documents.
• Ability to effectively present information to customers, clients and other employees of the organization.
• Ability to communicate effectively, both written and verbal.
• Ability to write correspondence and/or reports.

WHAT CIM OFFERS:

At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

•   A variety of Medical, dental, and vision benefit plans

•   Health Savings Account with a generous employer contribution

•   Company paid life and disability insurance

•   401(k) savings plan, with company match

•   Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave

•   Up to 16 hours of volunteer time off

•   Up to 16 weeks of Paid Parental Leave

•   Ongoing professional development programs

•   Wellness program, including monthly and quarterly prizes

•   And more!

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:

At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

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