SFHN Associate Chief Operating Officer, Integrated Rehabilitation & Health At Home (0942 Manager VII)

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening – December 11, 2024
• Application Deadline – December 18, 2024
• Salary: $200,460 and $255,762 Annually (Range A)
• Appointment Type: Permanent Exempt 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network (SFHN), Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), Laguna Honda Hospital and Rehabilitation Center (LHH), and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The SFHN Associate Chief Operating Officer, Health at Home & Rehabilitation Services is responsible for two critical services for SFHN: Health at Home and the Integrated Rehabilitation services. Integrated Rehabilitation includes ZSFG and LHH Rehabilitation Services, and provides patient care services in ZSFG Acute Care, Skilled Nursing (4A), Outpatient Services (Ambulatory Care), and at LHH Hospital and Rehabilitation Center.

Essential duties of this position include: 

• Managing the leadership teams who oversee day-to-day operations.
• Engaging patients, staff, referring providers, and the hospital administration team with humility and respect.
• Ensuring successful implementation of organizational and departmental strategic initiatives, using lean leadership tools and methods.
• Responsibility for all day-to-day operations, adherence to Materials and Supplies and Contract budgets, development and execution of staffing plans, and ensuring Rehabilitation Services aligns procedures and workflows to meet the rehabilitation services needs of patients across the SFHN.
• Responsibility for ensuring the quality and safe delivery of Health at Home services as required by the Centers for Medicare & Medicaid Services (CMS).
• Assuming overall responsibility and authority for administrative and supervisory functions and operations of the Health at Home Agency.
• Coordinating the provision of home care services to reflect the home health care agency philosophy and standards of home health care.
• Planning, developing, implementing, evaluating, and budget development for the home health care services, programs, and activities.
• Adopting, reviewing, and approving the bylaws and policies of Health at Home and considering proposed revisions annually.
• Ensuring that the agency does not refuse service or employment to or in any way discriminate against any person because of race, color, creed, sexual orientation, physical ability, or country of origin.
• Organizing and directing activities of the program according to its stated purposes and objectives.
• Conducting Health at Home Professional Advisory board meeting per regulatory guidelines.
• Developing and implementing an effective budgeting and accounting system.
• Maintaining written service agreements, including financial arrangements with other approved providers for appropriate services necessary to meet the needs of patients/clients.
• Ensuring that Health at Home personnel are qualified and regularly evaluated, and that adequate staff education programs are implemented.
• Ensuring the accuracy of all public information materials including advertisements and brochures, and of all activities.
• Providing direction and organization for ongoing agency functions.
• Promoting and maintaining an agency environment that complies with federal, state, and local regulatory agencies
• The SFHN Associate Chief Operating Officer, Health at Home & Rehabilitation Services may perform other duties as assigned/required.

Required Minimum Qualifications

1. Education: Possession of a bachelor's degree from an accredited college or university, AND
    
2. Experience**: Five (5) years of verifiable experience managing acute, post-acute, ambulatory, rehabilitation, and/or home health services all of which must include supervising professionals, AND
    
3. LICENSE**: Possession of a valid, unrestricted license issued by the State of California as a
   1. Registered Nurse (RN),
   2. Registered Physical Therapist (RPT),
   3. Registered Occupational Therapist (OTR),
   4. Speech Language Pathologist (SLP),
      OR
   5. Registered Respiratory Therapist (RRT).

*EDUCATION SUBSTITUTION: Additional professional experience as described above may substitute for the required degree on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester and forty-five (45) quarter units.

**Please include your license number or a copy of your license with your application.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

If you have any questions regarding this recruitment or application process, please contact the analyst, David Chalk at [email protected] or (628) 271-6702.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.