IT Business Analyst

At City Electric Supply, we encourage our people to ask questions, create, discover, and learn.

If you're passionate about what you do and think you can contribute, we encourage you to apply even if you don't meet every requirement listed. Your unique experiences and perspectives could be exactly what we need to grow and innovate.

Let's build something great together!

About CES:

CES is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe. 

We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future. We recognize that technology and data are at the forefront of this. 

Our Global IT team deliver a portfolio of transformative work, expand our digital options, upgrade and future-proof our systems to place us at the forefront of the marketplace. 

To do this, we need talented and creative people across all areas to join us in delivering our evolution to enable our forward-thinking business over the next few years and beyond, and this is where you come in... 

Considering applicants who reside in the following states:  AL, AZ, AR, CA, CO, DE, FL, GA, IL, IN, KS, KY, MD, MA, MI, MS, MO, NV, NH, NJ, NC, OH, OK, PA, RI, SC, TN, TX, VA, WV, WI.

Summary:

As a Business Analyst at City IT, you will play a key role in bridging complex business needs with technology solutions. You’ll work closely with Delivery Leads, Architects, and global cross-functional teams to shape and deliver critical, high-impact projects that evolve and support our business.

Our Business Analysts are embedded in cross-functional IT teams and act as trusted partners, ensuring that business goals are clearly defined and successfully delivered. You'll focus on delivering value, improving outcomes, and solving real business problems through thoughtful analysis and collaboration.

We value flexibility, curiosity, and the ability to ask the right questions to get to the heart of the issue, not just what the problem is but why it exists in the first place.

• You will be responsible for identifying and understanding the complex needs and wants of the business, colleagues and stakeholders globally.
• You’ll translate those wants & needs into requirements with our Delivery Lead, Architect, then communicating those plans and roadmaps with our global cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes and adding value to our stakeholders and colleagues.
• Foster a culture of continuous improvement within the Business Analysis Practice through the ability to document and future proof our technology and processes at City.
• Support Business Analysis maturity within the global organization enhancing your Community of Practice.
• As part of the IT function you will be building relationships with the business and working in agile teams.

• 2–3 years of experience as an IT Business Analyst in a professional environment.
• Proven track record of aligning business processes with IT solutions and delivering successful projects.
• Hands-on experience working with various software development life cycle (SDLC) methodologies including Agile and Waterfall.
• Proficient in using industry-standard tools such as JIRA and Confluence.
• Experience contributing to digital technology initiatives, with a preference for candidates who have supported digital transformation or modernization projects.

• Strong communicator with the ability to build and maintain effective relationships with colleagues and stakeholders.
• Skilled in gathering, owning, and managing business requirements through to successful implementation.
• Adept at leading collaborative workshops and driving consensus across diverse stakeholder groups.
• Demonstrated ability to influence change and deliver business value through process and systems improvements.
• Flexible and adaptable mindset with a pragmatic approach to methodology selection and project delivery.

• Screening Call with Talent Acquisition.
• Microsoft Teams call with the Lead Business Analyst and Business Analysis Practice Lead.
• Microsoft Teams call with one of our Global Heads of Domain and our Business Analysis Practice.

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

• This position has no supervisory responsibilities. 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing.  The employee must be able to lift and move items up to 50 pounds.   

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

• This role is predominantly home based however you may need to travel to US Offices (Dallas) on occasion.

EEO Statement 

City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or other protected class status.  In addition to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment.  CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. 

Attention Applicants: If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at HRServices@cityelectricsupply.com or 1-855-571-2477.

City Electric Supply is a drug free workplace. 

For further information about CES, visit our website at www.cityelectricsupply.com.