CLEARANCE COORDINATOR

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE.

The NYC Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other Public Agencies and Not-for-Profit partners, the Department of Homeless Services works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing.

The Division of Rehousing Operations, located within the Placement Division of the Department of Homeless Services (DHS) is responsible for creating new housing opportunities for DHS clients to exit shelter to permanency.

The Department of Homeless Services (DHS) is recruiting one (1) Principal Administrative Associate II to function as a Clearance Coordinator, who will:

- Assist the Clearance & Apartment Review unit by utilizing NYC Web sites such as HPD, DOB, DOF etc. to perform clearances to ensure that units are free of violations and habitable for clients.

- Contact landlords, brokers, and property managers to schedule inspections for available apartments as needed.

- Assist in providing information to brokers/landlords and property managers, by answering basic questions on various housing program and refers more detailed questions to appropriate personnel.

- Gather information by collecting weekly and monthly reports from pertinent units.

- Provide basic clerical support services by maintaining records, answering telephones, following up, and perform other clerical duties as needed.

- Provide and improve community services by performing liaison functions and improving communication between the shelter providers, brokers/landlords and property managers.

- Check voicemail upon arrival each day for missed calls and or to be informed of cancellations for escalation to supervisory personnel.

- Obtain registration forms from the Clearance Unit on units that have “passed” review and can be packaged and processed for Inspection.

- Complete daily, weekly, monthly reports as required.

- Troubleshoot incoming calls and inquiries and retrieves records/folders to determine the status of cases.

- Interact with a variety of individuals, including leads from programs, realtors, and external sources, e.g., HRA/DOB/DOF/HPD.

- Attend office hours to troubleshoot clearance inquiries.

Hours/Schedule: Monday – Friday 9AM – 5PM.

Work Location- 33 Beaver Street NY N.Y

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.