Operations Management Intern

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $26.23 PER HOUR.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS’ Division of Administration (ADMIN) ensures that ACS has the resources and support necessary to function effectively and efficiently. Offices with ADMIN include Procurement, Facilities, Personnel, Administrative Services, and Accountability and Audit. ADMIN’s functions include personnel management as well as building maintenance, workplace safety, health and security, transportation, purchasing of goods and services, graphic services, and records management.

ADMIN’s Office of Real Estate, Design + Construction & Facilities Management is seeking a highly motivated and detail-oriented Operations Management Graduate Intern to support the daily functions of the Facilities Help Desk alongside the Agency Surplus Officer. When certain goods and property are no longer of use to ACS, they are auctioned off to the public to generate revenue for city government. Auctions include surplus items such as furniture, chairs, file cabinets, electronic equipment, and office supplies.

As an Operations Management Graduate Intern, you will be responsible for assisting with the Help Desk ticketing system, relinquishment/repurposing of inventory, and uploading and managing public auctions of City property. This internship offers unique and excellent opportunity to gain exposure to various aspects of inventory control, relinquishment, and repurposing items within the agency and across other Mayoral agencies.

Key Responsibilities:

- Provide Facilities Help Desk Customer Service support to ACS employees via telephone, email or direct face to face interactions
- Help organize and coordinate inventory that will be relinquished or repurposed
- Manage the Public Surplus website, in the sales of auction goods
- Inspect and photograph items, and upload to website to create auctions
- Coordinate delivery and transfer of goods to buyers or other city agencies
- Collaborate and communicate with DCAS on the relinquishment of goods transferred or sold

Learning Outcomes:
- Gain comprehensive knowledge of agency and delivery of service
- Develop skills in managing web platforms and ticketing system
- Enhance abilities in coordinating and executing organizational tasks and events


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- You must be a graduate student and must either be currently enrolled in a college or university or must have graduated within one year of the current program year

- Interested candidates should submit their resume by visiting: https://cityjobs.nyc.gov and search for Job ID#707393

- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED

- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

SUMMER GRADUATE INTERN - 10232

Candidates must be currently enrolled in a graduate degree program in an accredited college, university or law school.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.