PLANNING PROGRAM MANAGER

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Planning and Resiliency (P&R) Bureau’s mission is to prepare the City to respond and adapt to emergencies through collaborative, scalable planning; comprehensive interagency coordination; and advancing innovative recovery and resilience. To executive this mission, the P&R Bureau includes Interagency Coordination with an assistant commissioner leading three units made up of subject matter experts in Health and Medical, Human Services, and Critical Infrastructure; Resiliency and Recovery with an assistant commissioner leading the Resiliency Implementation and Resiliency and Recovery Planning units; and the Planning unit.
The Planning Unit drives the creation, enhancement, and sustainment of comprehensive citywide emergency planning in NYC. The unit works with NYCEM staff and external partners to increase the City’s capacity for developing and maintaining flexible, effective, and actionable planning documents. Additionally, the Planning Unit also works with stakeholders to enhance the City’s preparedness for natural, human-caused, and technological hazards through planning initiatives, help identify emerging issues and current planning gaps, and assist with developing trainings and exercises based on planning documents.

NYCEM is seeking a candidate with experience in emergency planning and project management for the Planning Program Manager position.

Reporting to the Deputy Director of Planning, the Planning Program Manager will work with staff and colleagues across the agency to oversee activities related to citywide emergency planning, including the planning process and management of planning portfolios. The Planning Program Manager is expected to lead, support, and track major emergency planning initiatives; facilitate intra- and interagency coordination and communication; implement quality assurance to produce high-quality, actionable, and user-friendly documents; and support strategic planning and initiatives.

Responsibilities may include, but are not limited to:
- Work with internal and/or external partners to lead or support development, maintenance, restructuring, and socialization of major planning documents, including planning process from conceptual development to finalization (e.g., coastal storm; flash flood; extreme heat; chemical, biological, radiological, nuclear, and explosives (CBRNE); cyber; winter weather; etc.).
- Foster and maintain relationships with internal and external partners and operational subject matter experts to increase collaboration, streamline planning efforts, and enhance citywide planning documents and processes.
- Provide project management oversight and support for assigned projects, ensuring all deliverables are completed on time and in alignment with identified goals and objectives.
- Draft and simplify complex content into clear, concise, user-friendly documents in line with editorial policies and style standards, with an eye toward grammar, formatting, standardization, and accessibility.
- Conduct research on best practices, emerging trends, and benchmarks related to equity in planning, and analyze relevant data and stakeholder feedback to inform the development of effective, inclusive equity strategies.
- Support the development and implementation of strategic initiatives for the Unit and Bureau in line with the agency’ and bureau’s strategic plan.
- Support staff and leadership on cross-functional efforts, including analysis and studies to advance approaches to planning and operational capabilities.
- Become proficient in relevant NYCEM technological systems (including the intranet, ShareFile, SharePoint, database management, etc.), and leverage them to ensure major planning documents and resources are easily available to NYCEM staff and agency partners.
- Work on special projects and other duties as assigned.


PREFERRED SKILLS:

o Excellent project management skills and a demonstrated ability to work independently or collaboratively to prioritize and manage multiple competing projects in dynamic, high-pressure environments.
o Strong verbal and written communication skills, including experience distilling complex information into high-level documents and effectively briefing executives or other stakeholders.
o Proven experience facilitating meetings and discussions with diverse stakeholders, including executive staff, delivering presentations, producing summary materials, clearly communicating key objectives, and building consensus to drive decision-making and projects.
o Experience applying the concepts, theories, and practices of emergency management to citywide emergency response plans.
o Excellent editing skills with consideration of audience, layout, and usability.
o Experience writing emergency, technical, and/or operational plans preferred.
o Strategic planning skills and experience preferred.
o Experience with database management, especially using Airtable, Excel, or other platforms preferred.
o Experience in data analysis and visualization preferred.
o Proficiency with Microsoft Office applications (Word, Excel, Access, and PowerPoint).
o Interest in learning technical meteorological, climatological, and hazard-specific information, with a commitment to staying current on the latest developments in these areas.

In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model:

Competencies:
o Knowledge – possesses appropriate subject matter expertise.
o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**

ADDITIONAL INFORMATION:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

- This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

- Candidates must be authorized to work in the United States without employer support to be eligible for selection.

- For this position, the “Special Note” in the Minimum Qualification Requirements does apply.

- **IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.**

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.