Public Engagement Specialist

The Transportation Planning and Management Division (TP&M) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

TP&M is seeking a motivated candidate to serve as a public engagement specialist for the Public Engagement Group / Street Ambassadors unit, a critical outreach support team for the TP&M Division. This unit supports Vision Zero safety initiatives cited in the Agency's Strategic Plan and NYC Streets Plan and has been critical to the agency's public engagement strategy. The Ambassadors provide capacity for public input in the development of Street Improvement Projects (SIPs) and supports the explicit goals of Project-Based Outreach and Public Awareness. Duties include developing outreach plans, communicating with the public at large, circulating informational and educational materials, assisting in workshops, conducting targeted education campaigns, staffing events, synthesizing outreach efforts through data analysis and deliverables, and reporting on all relevant project related activities. Surveying will be a large part of the job, with merchant surveys assessing loading and delivery needs along commercial corridors, and intercept surveys capturing data at static positions within a given project area. Typical projects include support for public plazas, bike lane development, Open Streets, busway/ bus lane development, and Citi Bike expansion. This is an opportunity to work with a team dedicated to improving safety, accessibility, and mobility throughout New York City. Preference will be given to candidates with demonstrated experience in transportation planning, public engagement, and experience in or with the public sector.

The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents.

Preferred Skills
Preference given to candidates who have experience in customer service, communicating with the public, and conflict resolution. Ability to speak Spanish, Chinese, or another language is a plus, as well as proficient knowledge of Microsoft Office Suite. Knowledge of Adobe Suite and some GIS will be valued. Candidates possessing a driver’s license is also a plus.

Additional Information
All scheduling will be set in advance, but flexibility is expected. To conduct effective outreach, work-week schedules can either be Sunday through Thursday or Tuesday through Saturday during the outreach season (as needed). Winter schedules are normally Monday through Friday. Shifts will be staggered to include some early morning or evening events as needed.

Hours/Shift: 35hrs/ 10 AM – 6 PM

Work Location: 55 Water Street, New York, NY 10041

To Apply
All resumes are to be submitted electronically using one of the following methods:
Current employees, please log into Employee Self Service, follow the Careers Link. Job ID #: 708281
All other applicants, go to www.nyc.gov/careers and search for Job ID # 708281
No phone calls, faxes or personal inquiries permitted.
Only applicants under consideration will be contacted. Most public libraries have computers available for use.
Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.
For more information about DOT, visit us at: www.nyc.gov/dot.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.