Senior Inspector - 699269

***DCWP is currently hiring for this position either on a provisional basis or through the 55a program.***

***To Apply: Email your resume and cover letter to [email protected] with the Job ID number and Position Name in the subject line***

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
The Enforcement Division at DCWP seeks experienced employees to serve in Senior Inspector positions. The Senior Inspectors, reporting to the Borough Manager/Supervisor and upper management will be responsible for performing the duties of Inspector Assignment Level I, and current duties of Assignment level II, the senior inspectors will design and deliver trainings for staff.
Responsibilities include but are not limited to:
- Conducts business education, qualifying, compliance, undercover, patrol inspections and participating in multi-agency enforcement actions;
- Working closely with other Divisions in developing checklists through feedback;
- Developing training manuals/documents to support consistency in operations;
- Researching laws, highlighting issues, developing protocols and procedures for inspections;
- Following up on dismissals and developing relevant training to minimize case loss;
- Delivering training in a one on one and group setting as needed;
- Leading test runs and recommending quality control measures for efficiencies;
- Assisting Associate Inspectors by making spot checks of investigations and reviewing reports of Inspectors.

1. A four-year high school diploma or its educational equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or

2. A baccalaureate degree from an accredited college; or

3. A satisfactory combination of education and/or experience, which is equivalent to "1" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.

License Requirement:
Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.