Technical Project Manager

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction Information Technology Unit is seeking a candidate to serve as a Technical Project Manager. The candidate must be highly organized and a focused Project Manager with a proven record of managing a wide range of complex technical projects. The candidate must have experience managing and delivering in-house and vendor projects from beginning to end; partnering with vendors and business project stakeholders; from vendor engagement to project fulfillment, including procurement, defining project objectives, developing and maintaining project plans, project-related documents and communication.

The Technical Project Manager will evaluate the needs of the Department and recommend cross-departmental innovative solutions while performing the following:

- Project leadership functions include: preparing project plans, specifying release candidates,
monitoring and reporting on project progress, highlighting risks against the plan and desired
solution, and mentoring team members;
- Creating long- and short-term plans, including setting targets for milestones and adhering
to deadlines;
- Communicate frequently with all project stakeholders to provide project status, risk analysis,
technical recommendations and resource constraints that may impact strategic direction;
- Create, manage and update release schedules that cover the tasks, resource allocation
and the overall project timeline;
- Provide subject matter expertise to the team throughout the software development life cycle
project life cycle by acting as the liaison to the respective design, development, quality
assurance and support teams;
- Create business requirements documents, user stories and use cases to support
application development requests;
- Work with QA teams and contribute to testing activities including smoke testing,
functional, regression, system testing, integration and UAT testing;
- Troubleshoot production issues and support triage, reporting and correction of
production software;
- Serving as a primary point of contact for teams when multiple units are assigned to
the same project to ensure team actions remain in synergy

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.